Senior Retail Sales Associate - Guest Specialist

Bob's Discount Furniture • New York, NY

98d • $16

About The Position

As a Senior Retail Sales Associate - Guest Experience Sales Specialist at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to our showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while leveraging tools and product knowledge to meet their home furnishing needs. In this service-forward role, you’ll also support team development, safety protocols, and daily store operations. This position is based in-store and requires flexible availability, including evenings, weekends, and holidays.

Requirements

• Ability to engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old.

Nice To Haves

• Experience in retail customer service.
• Commission-based sales experience.
• Ability to lead, motivate, and support teammates.
• Familiarity with retail operations tools (tablets, CRM, etc.).

Responsibilities

• Guide customers through a personalized shopping journey.
• Support team development and daily store operations.
• Ensure safety protocols are followed in the store.
• Leverage tools and product knowledge to meet customer needs.

Benefits

• Competitive Medical, Dental, and Vision Insurance.
• Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday.
• 401(k) Profit Sharing Plan with a generous company match.
• Employer-paid Life Insurance and Voluntary coverage options.
• Pet Insurance and Legal/Financial Planning resources.
• Tuition Reimbursement and scholarships for team members and dependents.
• On-demand learning and professional development.
• Employee Discount on Day 1 and additional merchant discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees