Senior Restaurant Manager

BJ's Restaurants•Greenwood, IN

3h•Onsite

About The Position

BJ’s Restaurants is seeking a Senior Restaurant Manager who challenges themselves to always do things right and do them better. The company is committed to its CRAFT: Connection, Respect, Advancement, Fun, and Trust. They are looking for talented, passion-driven managers to join their Management Teams, specifically those who are hyper-growth oriented and looking to fast-track their career to General Manager. BJ's Restaurants is a growing company with over 200 restaurants and several new openings yearly across the country. They offer a performance-based benefits, promote-from-within culture, lucrative compensation, career advancement, leadership conferences, and development programs. The company also fosters a culture that celebrates diversity, equity, and inclusion with its WeCAN & IDEA groups, and is involved in community philanthropy.

Requirements

A minimum of two years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism and maturity
Ability to work in a fast-paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Exceptional guest service orientation
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion

Responsibilities

Managing all functions of the restaurant during opening, mid or closing shifts
Hiring, managing, supervising, and training restaurant team members
Ensuring a Gold Standard guest experience
Spending more than 50% of time performing managerial duties
Regularly exercising independent judgment and discretion on matters of consequence to the restaurant
Perform Open / Mid-Day / Closing duties
Conduct daily briefings on matters of importance to the team
Manage all necessary repair and maintenance issues
Manage the Restaurant Risk Review audit process and implement necessary changes
Manage local restaurant marketing, sales building, and community involvement
Facilitate and participate in Continued Education Program
Exercise discretion and independent judgment
Ensure 100% compliance with all Company policies and laws
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Make hiring and termination recommendations to General Manager
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
Ensure safety & sanitation
Monitor food and beverage quality and execution
Conduct Quarterly Food Reviews
Prepare and receive orders of food and beverages
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production
Coach, mentor, and discipline hourly team members
Monitor facilitate team member recognition
Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests
Manage guest relations and guest recovery

Benefits

Lucrative compensation package
Career advancement and leadership conferences and development programs
Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K
Paid vacation time
Culture that celebrates diversity, equity, and inclusion with our WeCAN & IDEA groups
Community involvement and philanthropy
Quarterly bonus potential
Daily Pay - On Demand access to earned pay
Fun environment
Relocation opportunities throughout the country