Senior Resilience Consultant

ChubbReadington Township, NJ
2dRemote

About The Position

The Senior Resilience Consultant will play a pivotal role in expanding client relationships, developing innovative resilience solutions, and managing complex projects and accounts within the Resilience and Risk Consulting practice. This position requires a strategic thinker with strong leadership, client management, and project delivery skills. The successful candidate will drive growth, ensure high-quality service delivery, and contribute to the development of cutting-edge risk and resilience strategies for clients. This role is ideal for a dynamic professional who thrives in a client-facing environment and is passionate about advancing an integrated view of risk and resilience. Key responsibilities include managing client relationships, projects and delivering specialized Risk and Resilience Reports, engaging with businesses, and collaborating with Business Continuity Planning (BCP) staff to implement resilience solutions. The role involves developing and managing industry-leading climate resilience and adaptation products, including scenario analysis, and requires knowledge of regulatory efforts and environmental policies. The Consultant will lead Climate Change Risk initiatives with Chubb business partners, necessitating expertise in natural hazards risk assessment, climate change risk models, building hardening, cost estimation, and emergency response planning. The location of this role is flexible with occasional travel.

Responsibilities

  • Client Relationship Management
  • Build and nurture long-term relationships with key clients, understanding their business needs and risk profiles.
  • Identify opportunities to expand service offerings and drive account growth.
  • Serve as the primary point of contact for clients, ensuring satisfaction and proactive communication.
  • Solution Development
  • Lead the design and implementation of innovative resilience and risk management solutions tailored to client requirements.
  • Collaborate with internal and external stakeholders to develop best-in-class methodologies and tools.
  • Stay abreast of industry trends, emerging risks, and regulatory changes to inform solution development.
  • Collaborate with Chubb and vendor catastrophe modeling teams to develop, support, and scale new climate change modeling capabilities for new engineering risk products.
  • Project & Account Management
  • Oversee the planning, execution, and delivery of multiple concurrent projects, ensuring they are completed on time, within scope, and budget.
  • Manage project teams, resources, and third-party vendors as required.
  • Monitor project performance, prepare status reports, and communicate progress to clients and leadership.
  • Ensure compliance with internal policies, quality standards, and client expectations.
  • Business Development
  • Support proposal development, presentations, and contract negotiations.
  • Contribute to marketing initiatives and thought leadership activities.
  • Sales Strategy & Support
  • Partner with the sales team to identify new business opportunities and support proposal development.
  • Contribute to the division’s sales strategy by identifying market needs and supporting go-to-market initiatives.
  • Represent Chubb at industry events, conferences, and client meetings to promote our resilience consulting capabilities.
  • Thought Leadership
  • Contribute to the development of thought leadership content, including white papers, presentations, and webinars.
  • Mentor junior consultants and support knowledge sharing across the team.
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