Senior Researcher- External Development
About The Position
Scopely is hiring a Senior Researcher to join our Research & Insights team, supporting an exciting Unannounced Title in collaboration with External Development. This role can be based in Culver City (hybrid) or remotely within the US. At Scopely, we care deeply about what we do and want to inspire play every day – whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who develop, publish, and innovate in the mobile games industry, connecting millions of people around the world daily. We are in the early stages of development on an ambitious, unannounced AAA mobile game, and we’re assembling a team of passionate game makers to craft unforgettable environments and immersive adventures that players will love. We are looking for a best-in-class researcher who embodies Scopely’s Care Deeply, Iterate to Greatness, and Play to Win tenets – someone who takes ownership, moves with efficiency, and holds themselves to a high standard of impact. In this role, you will be expected to deliver actionable insights that meaningfully influence product direction, player experience, and business outcomes. The ideal candidate has a passion for games and a strong foundation in mixed-method research (e.g., surveys, usability playtests, IDIs, focus groups) and can partner effectively with cross-functional stakeholders to meet the needs of the business.
Requirements
- Bachelor’s degree required, preferably in Psychology, Human-Computer Interaction, Game Design, Social Science, or a related field; MBA, Master’s, or PhD preferred.
- 6+ years of experience conducting research in gaming at either a developer/publisher or research agency
- Passion for mobile games and a strong understanding of core loops and monetization models
- Proven track record for designing and executing a range of high-impact qualitative and quantitative research studies for games in development
- Experience working with and managing external research vendors
- Strong interpersonal, analytical, and project management skills
- Ability to build trust, influence cross-functional partners, and guide decision-making through insights
- High attention to detail, intellectual curiosity, and comfort tackling complex questions
- Quarterly or more frequent international travel, including China, required
- Monthly travel for in-person research at our LA-based Lab is required
Nice To Haves
- Familiarity with online survey tools (e.g., Decipher, Qualtrics, SurveyGizmo/Alchemer) and remote testing platforms (e.g., PlaytestCloud, UserZoom, UserTesting) is a plus
- Experience with analytics tools such as SPSS and SQL is a plus
- Proficiency in both Mandarin & English is preferred
Responsibilities
- Lead research initiatives to drive a deeper understanding of the player experience across game development and live operations
- Design, execute, and present high-impact quantitative and qualitative research studies in partnership with research operations and cross-functional teams (e.g., Game Design, UX Design, Product Management, Production, Marketing, Data Analytics)
- Own usability research end-to-end, including screener and survey design, recruiting, script development, moderation, analysis, presentation of findings, and budget
- Manage external research partners, ensuring cost-effective methods with clear objectives and timely and actionable results
- Partner with the game development and central strategy teams, including leadership, on research results, KPIs, and potential solutions to player-identified problems in the product experience
- Collaborate with the Research & Insights team to evaluate new methods, evolve our toolkit and best practices, and provide ongoing mentorship
Benefits
- employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
