Netflix-posted 2 months ago
$130,000 - $470,000/Yr
Full-time • Mid Level
5,001-10,000 employees

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We're reimagining entertainment through series, movies, games, live events, and more. The Consumer Insights (CI) team plays a crucial role by uncovering and sharing deep human insights, using Qualitative and Quantitative Research methods, to identify opportunities and guide innovations across Netflix. To ensure that there’s unhindered access to these powerful insights, we’ve built an internal Knowledge Management system, optimized our planning systems, and rolled out guiding principles and a new look and feel for CI comms. Now that these foundations are in place, it’s time to bring the power of all of these initiatives together and to drive insights more holistically throughout the corners of the business. This is where you come in. In your role, you’ll work in partnership with Researchers, Data Practitioners and Data & Insights Leaders to ensure that the right insights land at the right time and in the right medium to have optimal business impact across all levels of the company. You’re especially gifted at synthesizing insights from a range of business areas and sources into impactful communications across spoken, written, and visual channels. This includes collaborating with team members on everything from crafting memos that reach the Board of Directors to videos that leverage footage from global fieldwork — thematically connecting the dots across research & analytics regardless of the medium. You will voraciously consume our teams’ insights and, as a result, become a much sought-after colleague and collaborator with others. Your strong communication and storytelling skills mean that you become a trusted advisor to peers and play a role in elevating the wider team’s expertise in this area.

  • Work in partnership with Researchers, Data Practitioners and Data & Insights Leaders to ensure insights are delivered effectively.
  • Synthesize insights from various business areas into impactful communications.
  • Collaborate on crafting memos, videos, and other communication formats.
  • Leverage AI solutions to streamline knowledge management and internal communications.
  • Distill key insights into engaging formats such as memos, decks, presentations, and videos.
  • Map out Consumer Insights communications and forums in alignment with business rhythms.
  • Develop scalable solutions to amplify personal impact.
  • Over 5 years of work experience in Management Consulting, Consumer Research/Analytics, Internal Communications, or an Insights role.
  • Experience and fluency across data sources related to consumer insights or research.
  • Skilled writer and verbal communicator with a gift for organizing and conveying ideas clearly.
  • Expertise in graphic design and data visualization.
  • Experience with entity and taxonomy training for AI models.
  • Proficiency in using AI-powered analytics and natural language processing tools.
  • Independent thinker capable of articulating and defending viewpoints.
  • Innovative and driven by curiosity.
  • Enjoy collaborating with diverse colleagues.
  • Possesses a global-first mentality.
  • Health Plans
  • Mental Health support
  • 401(k) Retirement Plan with employer match
  • Stock Option Program
  • Disability Programs
  • Health Savings and Flexible Spending Accounts
  • Family-forming benefits
  • Life and Serious Injury Benefits
  • Paid leave of absence programs
  • Flexible time off for salaried employees
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