The Senior Research Manager (SRM) is a "player/coach" who both leads and does the research. Reporting to the Director of Research, the SRM is a key thought partner in shaping research priorities and an important bridge between the research team and the broader organization — managing team systems and operations, providing project leadership across initiatives, and ensuring the research function runs efficiently and strategically. Under the direction of the Research Director, the SRM manages relationships with external district and research partners, serving as the day-to-day point of contact and ensuring smooth execution of joint initiatives. Internally, they keep work on track, coordinate across teams, and ensure research insights inform key stakeholders across philanthropy, sales, product, marketing, and partner success. At the same time, this is not a purely managerial role. The SRM is expected to own complex research projects and produce rigorous, high-quality work themselves. They bring a strong command of mixed methods research design and the judgment to match the method to the moment — knowing when a rapid, iterative study is the right call and when a question warrants a more rigorous causal design. They are equally comfortable crafting a compelling impact story for a philanthropic funder or district partner and diving into the technical details of a quasi-experimental study. They bring strong data management, analysis, and synthesis skills, working with complex, varied datasets to produce accessible summaries, visualizations, and reports. And they understand how to situate findings within the broader research literature to communicate a complete, credible story of impact to both researcher and non-researcher audiences.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
Number of Employees
11-50 employees