Fidelity Investments-posted 8 months ago
Entry Level
Hybrid • Covington, KY
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a team supporting multiple business unit Return Mail Processes such as 401k, Defined Benefits, Health and Wellness, Retail Lost Shareholder, and many more. You will work with internal business partners to ensure timely review of the returned mail documents and if Fidelity could have a bad address on file. You will need to meet quality standards to ensure the participants' accounts are protected and properly documented.

  • Support multiple business unit Return Mail Processes.
  • Work with internal business partners to review returned mail documents.
  • Ensure timely processing of returned mail.
  • Meet quality standards to protect participants' accounts.
  • Manage queue work and review multiple databases for address confirmation.
  • High school diploma.
  • Minimum of 1 year experience in a data entry related role.
  • Strong communication skills.
  • High level of attention to detail.
  • Highly adaptable to change and flexible under pressure.
  • Positive attitude and 'can do' approach to challenges.
  • Ability to learn and apply knowledge for effective processing decisions.
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