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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. Would you like to play a key role in the success of our rapidly growing Software as a Service (SaaS) business? If so, Splunk is looking for an experienced, results-driven candidate with extraordinary leadership skills. We are seeking a proactive and process-oriented professional to join the Global Renewals Strategy and Operations team. This role will be instrumental in driving operational excellence by designing and leading intake processes for team requests, documenting procedures, and acting as a subject matter expert for renewals best practices. The ideal candidate will identify and resolve inefficiencies, support continuous improvement initiatives, and stay current on Splunk's pricing, quoting, and subscription management tools to ensure accurate reporting and risk mitigation. This position plays a key role in enhancing the effectiveness and efficiency of the Renewals organization through thoughtful process development and strategic support. The successful candidate will have a deep understanding of ARR, quoting, and renewals. In addition, they will have a consistent track record of success renewing Term Licenses and/or Cloud Subscriptions with growth and the ability to build beneficial, positive relationships with customers, the broader account management team, and channel partners. This position carries a sales quota with measures based on key program outcome metrics.
