Kentro-posted 9 days ago
Full-time • Mid Level
Remote
101-250 employees

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Senior Release Train Engineer (RTE) who is a servant leader and coach for one or more Agile Release Trains (ARTs), responsible for enabling the effective application of the Scaled Agile Framework (SAFe) to deliver configuration solutions predictably and transparently across the enterprise. This role emphasizes stakeholder management with business process owners, along with cross-team coordination using Jira and Jira Align to plan, track, and visualize configuration work across teams and program increments.

  • Plan, organize, and facilitate SAFe ceremonies including PI Planning, ART Sync (Scrum of Scrums, PO Sync), System Demos, and Inspect & Adapt workshops, ensuring strong engagement from business and necessary clinical stakeholders.
  • Maintain and communicate the ART calendar, iteration schedules, and key configuration milestones using Jira and Jira Align for alignment and transparency across all stakeholder groups.
  • Use Jira and Jira Align to manage the flow of configuration requests, environment changes, tool configurations, and enablers; visualize cross-team dependencies and maintain accurate program boards and PI objectives.
  • Proactively identify, communicate, and help resolve risks, issues, and impediments related to configuration changes, approvals, audits, and governance requirements, in close collaboration with stakeholders.
  • Build and maintain strong relationships with operations teams, security, compliance, business process owners, architecture, and leadership to ensure alignment on configuration priorities, standards, scope, and outcomes.
  • Prepare and present clear, data-informed status updates, dashboards, and program-level reports using Jira and Jira Align to support decision-making by senior stakeholders and provide visibility into configuration work progress, risks, and dependencies.
  • Coach Scrum Masters, Product Owners, and configuration teams in SAFe, Lean-Agile principles, flow-based thinking, and effective use of Jira/Jira Align to improve predictability, transparency, and adherence to configuration standards.
  • Drive continuous improvement through Inspect & Adapt activities, action plans, and follow-through, using metrics such as predictability, cycle time, quality, and stakeholder satisfaction to guide improvements in configuration management practices.
  • Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience.
  • 5+ years of experience in Agile environments with at least 2–3 years in program-level roles such as RTE, Senior Scrum Master, or Program Manager in a SAFe context, ideally supporting configuration, operations, or infrastructure-focused teams.
  • Deep understanding of SAFe principles, roles, and events, with hands-on experience running PI Planning and driving execution across multiple Agile teams in a non-software-delivery context.
  • Proven experience using Jira and Jira Align to manage configuration backlogs, PI objectives, dependencies, change requests, and program-level reporting.
  • Demonstrated strength in stakeholder management across diverse groups including operations, security, compliance, business process owners, and technology leadership, with excellent facilitation, negotiation, and conflict resolution skills.
  • Strong understanding of configuration management, change management, governance processes, and working within complex enterprise environments.
  • Excellent verbal and written communication skills, with the ability to tailor messages for teams, leaders, and executives across technical and non-technical audiences.
  • Must be able to obtain and maintain Public Trust clearance
  • SAFe Release Train Engineer (RTE) certification or other SAFe certifications (e.g., SAFe SPC, SAFe Scrum Master, SAFe Advanced Scrum Master).
  • Experience launching or re-aligning Agile Release Trains focused on configuration, infrastructure, or platform work, and maturing ART performance over multiple Program Increments using Jira and Jira Align.
  • Background in large-scale Agile transformations, including coaching leaders and teams on SAFe adoption and organizational change in operations or configuration-heavy environments.
  • Familiarity with ITIL, change management frameworks, configuration management databases (CMDB), environment management, and compliance/audit processes.
  • Experience managing stakeholder expectations across security, compliance, operations, and business teams in highly regulated or complex organizational environments.
  • We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
  • We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.
  • We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.
  • In alignment with our commitment to our communities, we also host and attend charity galas/events.
  • We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
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