Senior Release Manager
About The Position
Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. The Release Manager at Snowflake orchestrates timely, high-quality SaaS product delivery by coordinating engineering teams and stakeholders. This role guides releases, enhances process, and accelerates builds and deployments. Combining program management with technical expertise, the Release Manager balances risks against business objectives, operates autonomously, and defines release criteria, improves metrics, communicates status, and implements process enhancements.
Requirements
- 5+ years Program/Project Management experience with Software Engineering teams.
- Proven experience partnering with product and support teams.
- Outstanding organizational, communication, and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Strong aptitude for quick learning in dynamic environments.
- Collaborative team player with enthusiasm for new technologies and innovative solutions..
- Bachelor's Degree related technical discipline.
Nice To Haves
- SaaS Release Manager experience.
- AI tools experience.
- Experience in an on-demand environment, with Agile development and 24x7 operations.
Responsibilities
- Manage execution of the deployment plan during production deployment, including fielding of deployment issues, escalations, and contingencies, acting as the primary point of contact throughout the deployment execution.
- Coordinates engineering teams and stakeholders for high-quality, fast-paced releases.
- Onboards internal customers to the Release Engineering platform.
- Assists with requirements and processes for the automated release platform.
- Communicates release status, action items, and updates.
- Assists the Support team with public communications.
- Manages all release communications, schedules, landing pages, and calendar entries.
- Monitors release phase progress with metrics.
- Facilitates meetings to influence engineering teams to adhere to the process and minimize release related risks.
- Continuously improves release processes by incorporating best practices.
Benefits
- medical, dental, vision, life, and disability insurance
- 401(k) retirement plan
- flexible spending & health savings account
- at least 12 paid holidays
- paid time off
- parental leave
- employee assistance program
- other company benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
