Senior Relationship Banker

F.N.B. Corporation•Arlington, VA

1d•Onsite

About The Position

This position is primarily responsible for the execution of traditional consumer banking tasks for retail banking customers. The incumbent is responsible for executing branch leads according to consumer bank standards, successfully completing all customer transaction requests, and effectively converting transactions into qualified sales or referral leads. The incumbent will adhere to all FNB policies, strategies, programs, and Core Values and may be required to work at various locations within the market.

Requirements

High School or GED
1 year of Job Related Experience
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position
Knowledge of banking policies, procedures consumer products and services
Sales and customer service skills
Nationwide Mortgage Licensing System and Registry Identifier will be required

Nice To Haves

Nationwide Mortgage Licensing System and Registry Identifier preferred

Responsibilities

Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
Make appropriate recommendations in the selling and cross-selling of Bank products and services.
Identifies and achieves individual weekly sales goals set by the Branch Manager.
Incorporate FNB digital products & services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws and company procedures.