Senior Relationship Banker

First Horizon • Lafayette, LA

2d • Onsite

About The Position

Provides quality, accurate and timely customer service. Promotes bank products through positive proactive sales, informs and educates customers about products, services, and benefits. Embraces the sales strategy of the Bank. Performs related duties as required to achieve banking branch goals (meet/exceed sales goals/referral goals, etc). Performs the most complex assignments and will assume a lead role in coaching and cross-sell training as needed.

Requirements

• High school diploma or general education degree (GED)
• 5+ years of experience
• Microsoft Office Suite

Responsibilities

• Responsible for opening checking accounts, savings accounts, and provides all other deposit product services at the customer’s request.
• Looks for products/services to benefit customers & actively informs/sells these benefits/products to clients.
• Profiles customers to identify needs, follow through and close the sale.
• Responsible for supporting the teller line to keep the customer lines to a minimum and exhibit quality customer service (performs processing of financial transactions as needed).
• Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
• Participate in client/prospect calling activities during special deposit/loan campaigns.
• Assists in conducting meetings to promote sales, product knowledge and customer service.
• Assists Branch Manager with training personnel.
• Take loan applications for personal/retail consumer needs as required.
• Prepares basic business loans for underwriting.
• Assist with dual control vault responsibilities and assists with audit controls.
• Assist branch management with ‘on the job training” of new employees.
• All other duties as assigned.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees