Senior Registration Associate - Revenue Cycle Patient Access Hospital Services

Penn State Health • Camp Hill, PA

29d • Onsite

About The Position

The Senior Registration Associate provides line-level technical expertise to support all functions performed by the Hospital-Based Patient Access positions performed in the hospital settings. The incumbent is responsible for reviewing and providing feedback for quality and productivity to all Registration Associates. The incumbent is responsible for the investigation and resolution of the most complex tasks performed by the team.

Requirements

• High school degree or equivalent
• One (1) year of customer service experience with at least 6 months from a registration based role.

Nice To Haves

• Hospital-Based Work Experience
• Medical Terminology Proficiency

Responsibilities

• Reviewing and providing feedback for quality and productivity to all Registration Associates.
• Investigation and resolution of the most complex tasks performed by the team.

Benefits

• Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
• Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED