Senior Registered Client Service Associate

Morgan Stanley•Morristown, NJ

About The Position

OPERATIONAL SUPPORT: Manage documents, including quality reviews for accuracy and completeness, scanning and electronic filing Oversee and distribute incoming and outgoing mail, including opening, sorting, time stamping and distributing regular and/or overnight mail at multiple points throughout the day Perform basic money movement functions such as check deposits, issuing checks and cash and securities transaction approvals Assist with processing of trade adjustments and responding to operational alerts Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes, ensuring compliance with firm policies and regulatory requirements Remedy and/or escalate service breaks to management team If supervisory licenses are held - Possibility of supervisory responsibilities to be delegated OTHER: Assist with special projects (e.g., recruit onboarding support) Maintain focus on evolving policy and platform changes, participating in training opportunities and conference calls as needed Perform various other administrative duties on behalf of the branch (e.g., telephone coverage, ordering supplies, facilities support) Serve as a resource to sales, service, risk and Home Office partners on behalf of Service Managers Organize and track progress against operational remediation projects We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Requirements

High School Diploma/Equivalency
Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
At least 5 years of industry experience required
Demonstrated strong performance in current role for the prior 2 years, if applicable
Strong computer skills and knowledge of Microsoft Office products
Detail oriented with superior organizational skills and ability to prioritize tasks
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Willingness to obtain Series 9 and Series 10 (SU) for delegation of supervisory functions

Responsibilities

Manage documents, including quality reviews for accuracy and completeness, scanning and electronic filing
Oversee and distribute incoming and outgoing mail, including opening, sorting, time stamping and distributing regular and/or overnight mail at multiple points throughout the day
Perform basic money movement functions such as check deposits, issuing checks and cash and securities transaction approvals
Assist with processing of trade adjustments and responding to operational alerts
Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner
Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes, ensuring compliance with firm policies and regulatory requirements
Remedy and/or escalate service breaks to management team
Assist with special projects (e.g., recruit onboarding support)
Maintain focus on evolving policy and platform changes, participating in training opportunities and conference calls as needed
Perform various other administrative duties on behalf of the branch (e.g., telephone coverage, ordering supplies, facilities support)
Serve as a resource to sales, service, risk and Home Office partners on behalf of Service Managers
Organize and track progress against operational remediation projects