Senior Recruiter (Onsite) Greenville, South Carolina

Transcom International Ltd • Greenville, SC

265d

About The Position

Join our Transcom family as a Senior Recruiter! The Senior Recruiter is responsible for the full lifecycle recruiting process - from sourcing, application, onboarding, and then to the first day of employment - at the Transcom site located in Greenville, South Carolina. The primary objective is to build and maintain a pipeline of qualified local candidates and recruit top talent capable of delivering on the required KPIs for the assigned client at or above targets. This role serves as the liaison between Talent Acquisition leader(s) and site Operations to help execute strategic plans in order to meet growth and attrition requirements. This role requires a highly motivated and outgoing person with exceptional organizational skills and a meticulous attention to detail.

Requirements

• High school diploma, or equivalent
• 5+ years of recruiting experience, with strong focus on onsite hiring (call center hiring, preferred)
• A strong network and experience within the Greenville, South Carolina market
• Experience planning and managing hiring events
• Fluent in the English language, written and verbal
• Solid experience with G-Suite and Microsoft applications
• Written communication skills: decks, literature, documentation
• Presentation skills: confident ability to present professionally with internal and external executives

Nice To Haves

• Experience in the Call Center BPO industry, strongly preferred
• Familiarity with applicant tracking systems (specifically Avature) and social media applications

Responsibilities

• Manage requisitions and candidates through the full recruiting process from application set up through offer, and then onboarding to ensure completion of the process to the first day of employment
• Serve as the primary point of contact for candidates and hiring managers throughout the entire recruitment process
• Assist with the development and maintenance of job descriptions and postings to ensure job requirements and expectations are clearly communicated and candidates are assessed against desired criteria for the role
• Assist with the development and maintenance of candidate communications, contracts/offer letters, disclosures, internal rosters, and reports
• Monitor candidate pipelines and research blocks or problems and make recommendations for improvement
• Ensure that all candidates pass the minimum requirements for the role
• Document and maintain processes for onsite hiring and onboarding
• Develop and maintain training materials and documentation for new onsite recruiters, interviewers, onboarding specialists, and/or temporary resources
• Ensure all onsite recruiters, interviewers, onboarding specialists, and temporary support resources are trained for their role
• Facilitate monthly calibration sessions with all resources assigned to the front-end of the recruiting process
• Provide regular reporting and updates to managers on candidate pipeline, hiring initiatives, onboarding statuses, and metrics
• Maintain a high level of professionalism and confidentiality at all times
• Continuously review and evaluate the hiring process for needed improvements
• Adhere to assigned performance metrics
• Other duties, as assigned

Benefits

• Health benefits for you and your family, including medical, dental, vision
• 401(k) investment options with employer match opportunities
• Paid Vacation Time
• Great work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Paper Manufacturing
• Education Level: Bachelor's degree