Senior Records Processor (Remote) - Otolaryngology

Washington University in St. Louis

1d•Remote

About The Position

This position is responsible for obtaining medical records and imaging in advance of new patients’ first visit in the Department of Otolaryngology. The role involves contacting referring provider offices and imaging facilities to request patient medical records and imaging files. It also includes loading imaging files from discs or via PowerShare software, documenting record collection efforts in patient charts, and monitoring various correspondence methods for updates on record requests. The individual must effectively follow through on requests to ensure records are received and attend meetings as required, performing other duties as assigned by management.

Requirements

High school diploma or equivalent high school certification or combination of education and/or experience.
Two years of experience in Bookkeeping/Accounting And/Or Medical Collection Setting.
Communication skills.
Computer Literacy.
Confidentiality.
Office Equipment proficiency.
Telephone System proficiency.

Nice To Haves

Accountability
Accounting
Bookkeeping
Data Entry
Detail-Oriented
Medical Collections
Organizing
Self Motivation

Responsibilities

Contacts referring provider offices to request patient medical records.
Requests imaging files from imaging facilities.
Loads imaging files from discs or pushed from other entities via PowerShare software.
Adds detailed documentation of record collection efforts in patient chart.
Monitors correspondence methods (Epic chat, Epic in basket, Outlook email) for updates regarding record requests.
Effectively follow through on requests ensuring records have been received.
Attends meetings as required.
Performs other duties as assigned by manager or supervisor.

Benefits

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for continued childcare needs
Adult care resources
Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us