About The Position

If you are motivated and believe in the credit union philosophy of 'People Helping People,' join our team! The position involves processing loan closing documents on the loan origination system, utilizing document repositories for loan file documentation, and ensuring compliance with regulation disclosure timing requirements. You will maintain an active pipeline while completing loan review and processing, and are expected to complete a designated number of loan files daily to meet department service level expectations. Additionally, you will maintain a working knowledge of department duties related to reporting and loan funding, and communicate with Credit Union personnel and closing agents to ensure compliance with closing instructions.

Requirements

  • HS Diploma or GED Required.
  • 2 years of relevant experience.
  • Must be professional and courteous in all interactions with closing agents, co-workers, and members.
  • Must possess strong verbal and written communication skills, problem solving ability, and critical thinking skills.
  • Must be able to cooperate and collaborate while working within a team.
  • Must possess an independent work ethic along with time management and organizational skills.

Nice To Haves

  • Direct loan closing experience or equivalent industry knowledge.
  • Familiarity with real estate secured compliance guidelines and federal regulations, e.g., TIL-RESPA, HMDA, ECOA, UDAAP, GSE.
  • Experience with related operations systems, i.e., Mortgagebot, CLOS, Workday.

Responsibilities

  • Process loan closing documents on the loan origination system and utilize document repositories for loan file documentation.
  • Review insurance, taxes, and additional documents for accuracy and address escrow related issues.
  • Ensure regulation disclosure timing requirements are met.
  • Maintain an active pipeline while completing loan review and processing.
  • Complete a designated number of loan files daily to maintain department service level expectations.
  • Maintain working knowledge of department duties related to reporting and loan funding.
  • Work reports and follow-up with appropriate parties to obtain required loan documentation.
  • Review loan documentation to ensure accurate funding setup.
  • Complete required steps related to closing agent approval.
  • Communicate with Credit Union personnel and closing agents to ensure compliance with closing instructions.
  • Work with other internal departments to ensure all loan file documentation has been received and reviewed.
  • Respond to phone calls and emails in a timely and complete fashion.
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