Senior Quality Operations Professional

Pfizer

42d•$82,700 - $133,900•Onsite

About The Position

Use Your Power for Purpose Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is designed to be flexible, innovative, and customer-oriented. Whether your role involves development, maintenance, compliance, or analysis through research programs, your contribution is crucial and will have a direct impact on patients. What You Will Achieve In this role, you will: Investigate quality issues within manufacturing and quality laboratories Examine deviations, out-of-specification results, and atypical investigations Identify root causes and suggest effective corrective action plans Ensure all reports comply with regulatory requirements and company policies Contribute to moderately complex projects, managing your own time to meet targets Develop plans for short-term work activities within a collaborative team environment Apply skills and discipline knowledge to contribute to work within the Work Team Make decisions to resolve moderately complex problems in standard situations Work under general supervision, following established procedures and general instructions Periodically review work, and may review the work of other colleagues in a mentor role

Requirements

BA/BS with at least 2 years of experience or MBA/MS with any years of experience or associate's degree with at least 6 years of experience or high school diploma (or equivalent) with at least 8 years of relevant experience
Proven record of problem-solving and decision-making skills
Experience in the pharmaceutical industry
Strong background and knowledge in manufacturing, compliance, and technology investigations, processes, and systems
Ability to work both independently and collaboratively
Effective communication skills, both written and verbal
Computer literate with superior skills in managing Excel spreadsheets

Nice To Haves

Experience with investigations, including conducting and writing investigations using methodology
Familiarity with regulatory requirements and quality standards
Strong analytical and critical thinking skills
Ability to manage multiple projects simultaneously
Experience with root cause analysis and corrective action plans
Excellent organizational skills
Ability to mentor and guide junior colleagues
Strong interpersonal skills and the ability to foster a collaborative team environment
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Responsibilities

Investigate quality issues within manufacturing and quality laboratories
Examine deviations, out-of-specification results, and atypical investigations
Identify root causes and suggest effective corrective action plans
Ensure all reports comply with regulatory requirements and company policies
Contribute to moderately complex projects, managing your own time to meet targets
Develop plans for short-term work activities within a collaborative team environment
Apply skills and discipline knowledge to contribute to work within the Work Team
Make decisions to resolve moderately complex problems in standard situations
Work under general supervision, following established procedures and general instructions
Periodically review work, and may review the work of other colleagues in a mentor role

Benefits

401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
paid vacation, holiday and personal days
paid caregiver/parental and medical leave
health benefits to include medical, prescription drug, dental and vision coverage

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