Boeing Global Services Senior Quality Multi-Family Manger

Boeing•San Antonio, TX

44d•$136,000 - $184,000•Onsite

About The Position

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services is currently looking for a Senior Quality Muti-Family Manager to join their team in San Antonio, TX. This Quality Management position is a key member of the leadership team and the position will focus on supporting JAWACS and SAMC with overall compliance to Boeing and industry related Quality requirements. This role is looking for a change agent that will develop and improve policies, procedures and develop organizational and technical strategies. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports. Manages, develops and motivates employees. This position requires significant interface with government customer representatives and maintaining a collaborative and positive relationship.

Requirements

5+ years of experience in aviation industry, airline or MRO
5+ years of management experience with Quality or Operations or leading managers / teams in Operations and/or Quality position
3+ years of experience in Quality Management Systems (QMS)
Experience at FAA Part 121/135 operator or Part 145 Repair Station
Experience working with internal and external customers and suppliers
3+ years' experience interfacing with an external customer (i.e. FAA, DCMA)
U.S. Person

Nice To Haves

Bachelor's degree or higher
FAA Mechanic certificate with Airframe and Powerplant ratings

Responsibilities

Manage quality team consisting of first-line managers & quality personnel performing inspections, flight operations and technical activities for JAWCS and SAMC
Promote and maintain a safe and healthy work environment
Interface with Operations, Engineering, regulatory agencies and suppliers/partners to resolve issues impacting airplane build, test and delivery. Develops and maintains strategic partnerships with customers, stakeholders, peers, and direct reports
Staff and direct a technical team in establishing group goals
Monitor group performance against program and functional commitments and developing technical employees within the group
Data Analytics. Analyzes results, metrics and trends to influence team strategy and quality performance
Develops and executes project and process plans, implements policies and procedures and sets operational goals
Acts as the initial point of escalation for issues or challenges encountered by the team. Capable of effectively triaging and de-escalating issues with impacted parties
Acquires and manages resources and leads process improvements.
Demonstrates the Boeing values in a deliberate and observable way
Change Management leader to collaborate and influence cross-functional partners
Develops functional excellence for Quality across the supported Programs
Responsible and accountable for Quality program management and leadership including resourcing and staffing, program quality performance, quality oversight, product acceptance and verification, quality metrics, Site corrective action board, DCMA customer relations, and timely response to customer and internal corrective action requests.
Proactively communicates with leadership team, peers, and customers.
Keeps others informed by communicating business vision and strategies, program or project status, conducting and participating in leadership meetings, providing presentations and listening to employee concerns and suggestions.
Creates a culture of continuous improvement by communicating/deploying enterprise best practices and employee engagement to improve cost, quality, delivery, employee job satisfaction and customer satisfaction.
Works with other management partners across organizational and functional boundaries to execute on programs, drive improvements and corrective actions, identify and mitigate areas of risk, and proactively work to increase first time quality
Monitors Program Quality financial metrics to support budgetary planning and determine appropriate corrective action.

Benefits

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

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