Senior Quality Manager-CAPA
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About The Position
The Senior Quality Manager-CAPA will play a critical role within Philips' Global Patient Safety & Quality organization by leading and managing the Corrective and Preventive Action (CAPA) Program/Team for our global operations. Your role includes CAPA Program/Team Leadership, Global Quality Oversight, Regulatory Compliance & Documentation, and Cross-Functional Collaboration. You will own/manage the global CAPA process, ensuring timely identification, investigation, and resolution of quality issues. You will oversee the root cause analysis process, applying best practices such as 5 Whys, Fishbone, FMEA, and other problem-solving methodologies. You will ensure CAPA actions are effective, sustainable, and verified according to established quality system procedures. Additionally, you will develop and monitor key CAPA metrics to assess program performance and identify areas for improvement.
