Senior Quality Engineer

8am

4d • $120,000 - $170,000

About The Position

8am is seeking a Senior Quality Engineer to join our team and help drive a culture where quality is not a phase - it’s a mindset embedded in every conversation, decision, and line of code.
In this role, you’ll serve as both a customer advocate and a technical leader within your embedded scrum team. You’ll design and execute thoughtful testing strategies across UI, API, and backend systems, ensuring our SaaS platform delivers reliable, secure, and high-quality experiences. As a senior member of the team, you’ll influence quality practices across engineering, mentor others, and lead initiatives that directly impact customer trust and product excellence.

Requirements

• 4–7+ years of experience in software quality engineering, ideally in SaaS or FinTech environments
• Strong experience testing across UI and API layers, with solid understanding of REST APIs
• Proficiency with test management tools (e.g., Qase, TestRail) and defect tracking systems
• Working knowledge of Python or similar scripting languages for test automation
• Comfortable working in Linux/CLI environments and analyzing logs for troubleshooting
• Familiarity with cloud platforms (AWS), CI/CD pipelines, and modern DevOps practices
• Experience with version control systems like Git (GitHub, Bitbucket)
• Strong understanding of Agile/Scrum methodologies
• Proven ability to mentor others and drive quality initiatives
• Excellent communication skills, with the ability to translate technical issues into customer impact
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Nice To Haves

• Experience in FinTech, payments, or regulated environments (e.g., PCI)
• Knowledge of microservices, event-driven systems (Kafka, RabbitMQ), or distributed architectures
• Experience with performance, security, or accessibility testing
• Familiarity with modern QE tools, AI-assisted testing, or test automation strategy

Responsibilities

• Champion the customer experience by designing test scenarios that reflect real-world usage
• Identify risks early, challenge unclear or incomplete requirements, and raise quality concerns proactively
• Ensure defects are thoroughly documented with root cause analysis and clear customer impact
• Drive improvements in key quality metrics, including Defect Leakage Rate
• Design and execute comprehensive test strategies across UI, API, and database layers
• Create and maintain high-quality test cases that tell the story of customer interactions
• Perform exploratory, functional, and non-functional testing (performance, security, etc.)
• Collaborate with engineering and SDET teams to identify and prioritize automation opportunities
• Contribute to and leverage automation frameworks (Python/Playwright/pytest) where applicable
• Act as a quality leader within your scrum team and across teams when features span multiple systems
• Mentor junior engineers and contribute to process improvements and best practices
• Partner with Product and Engineering to ensure features are testable, scalable, and aligned with customer needs
• Participate actively in Agile ceremonies with a focus on quality advocacy
• Serve as a Subject Matter Expert (SME) for specific product areas
• Perform UI, API, and SQL testing in complex, multi-tenant SaaS environments
• Use tools like Postman and CLI environments (bash/zsh) for testing and troubleshooting
• Work with cloud-based systems (AWS or similar), logs, and distributed architectures
• Support testing in containerized environments (Docker, Kubernetes) and CI/CD pipelines

Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees