Senior Quality Engineer

PPG • Oak Creek, WI

7h • Onsite

About The Position

As a Senior Quality Engineer within PPG Industrial Coatings, you will resolve customer issues by leading a cross-functional teams to determine containment, root cause and corrective actions. You will determine gaps in process activities or product design to improve product performance. This is an onsite position at our Oak Creek, WI. facility. You will report to the Site Quality Assurance Manager.

Requirements

• Bachelor’s degree in a technical field or in a related discipline, or equivalent experience/combined education
• 6+ years of applicable experience. A combination of education and experience will be considered in lieu of experience
• Ample experience with root cause and corrective action (RCCA)
• Ample experience with IATF16949 Requirements or experience in Automotive Industry Quality

Nice To Haves

• Quality Auditor Experience preferred
• Lean Six Sigma experience

Responsibilities

• Work with Technical Service or Sales to understand the customer’s complaints and provide regular status updates.
• Work with QC, Production, Engineering, Technical, and Field Teams in discussing and resolving complicated data and/or information with all levels of involved personnel
• Promote team to achieve quality goals, customer complaint cycle time targets and deliver high quality 8D reports
• Follow-up progress of Customer Feedback from creation to closure
• Evaluate results and trends of product performance to customer standards
• Support customer audits to evaluate the effectiveness of the quality management system
• Support Design Owners, Subject Matter Experts, and Process Improvement experts in driving process improvements to meet customer requirements
• Develop and improve processes using LEAN/Six Sigma principles

What This Job Offers

• Job Type: Full-time
• Career Level: Senior