Senior Quality Assurance Engineer

Netsmart•Overland Park, KS

About The Position

Responsible for ensuring high quality outcomes through the software development process by testing each part to ensure it meets company standards before moving to the next phase. This position is not available for visa sponsorship or relocation assistance About the Role We are seeking a Senior Quality Assurance Engineer who brings a strong QA foundation and the ability to independently define, drive, and execute testing strategies across complex systems. This role is ideal for a hands‑on QA professional with a strong foundation in quality assurance principles, proven experience in manual, functional, and API testing, and the confidence to design and execute test strategies from scratch. You will play a critical role in shaping how quality is defined, measured, and delivered across complex systems. The ideal candidate is a self‑starter and problem solver, comfortable operating with autonomy, influencing cross‑functional teams, and advocating for quality at every stage of the SDLC.

Requirements

Bachelor’s degree or equivalent relevant experience.
Must be able to work out of Overland Park, KS
3+ years of hands‑on quality assurance experience, with a strong emphasis on manual, functional, and API testing.
Proven ability to create test plans, test strategies, and test cases from the ground up.
Deep understanding of QA methodologies, best practices, and SDLC processes.
Strong analytical and problem‑solving skills with the ability to think abstractly and anticipate risk.
Excellent written and verbal communication skills, with the ability to influence across teams and levels.
Demonstrated ability to work independently, manage complex QA initiatives, and meet deadlines in fast‑paced environments.
High attention to detail and a passion for delivering high‑quality, reliable software.

Nice To Haves

Experience working within Agile and structured delivery environments.
Exposure and understanding RCM Billing Testing Knowledge or RCM Background
Exposure to full software development lifecycle testing.
Experience testing web, desktop, and mobile applications across Windows, Linux, and iOS environments.
Familiarity with applications built using Java, .NET, Delphi, Objective‑C, and related technologies.
Solid understanding of test automation concepts, where automation adds value, and how to maintain automation suites (without needing to be a primary automation engineer).

Responsibilities

Quality Strategy & Execution Design, implement, and evolve end‑to‑end test strategies for new and existing applications, including functional, regression, integration, and API testing.
Perform hands‑on manual and functional testing, ensuring software meets business requirements, quality standards, and user expectations.
Build and maintain a comprehensive, high‑value test library with minimal redundancy, covering positive, negative, edge‑case, and regression scenarios.
Ensure thorough requirements traceability, identifying gaps, risks, and ambiguities early in the development lifecycle.
API & Systems Testing Plan, execute, and analyze API tests to validate data integrity, business logic, error handling, and system integrations.
Partner with development and architecture teams to understand backend workflows, dependencies, and integration points.
Collaboration & Influence Actively participate in requirements, design, and architecture reviews, providing thoughtful feedback on testability, usability, and risk.
Build strong relationships with Product, Engineering, and Business partners, serving as a trusted advisor and quality advocate.
Clearly communicate test results, risks, and recommendations to both technical and non‑technical stakeholders.
Defect Management & Metrics Identify, document, prioritize, and track defects with clear reproduction steps and impact analysis.
Establish, track, and report QA metrics that demonstrate quality health, test effectiveness, and release readiness.
Conduct internal audits to ensure adherence to QA processes and continuous improvement opportunities.
Leadership & Mentorship Own QA efforts for assigned initiatives with minimal oversight, managing priorities and delivering on commitments.
Serve as a mentor and coach to junior QA team members, promoting best practices and strong QA fundamentals.
Collaborate with automation teams to ensure manual test cases are automation‑ready and aligned with automation strategy (hands‑on automation is not required, but strong understanding is).
Operational Support Provide accurate effort estimates, manage testing timelines, and ensure on‑time delivery.
Participate in a rotational on‑call schedule, as needed, to support releases or production issues.