Senior Quality Assurance Engineer

Insurance Office of America•Indianapolis, IN

2d•$75,000 - $100,000•Remote

About The Position

The Senior Quality Assurance Engineer ensures the quality, reliability, and security of enterprise applications and services in a rapidly evolving digital landscape. This role partners with cross-functional teams to embed shift-left testing, continuous quality, and test automation into the development lifecycle. You will play a hands-on role in designing and executing test strategies, driving automation, and fostering a quality-first culture across teams.

Requirements

6+ years of QA experience in Agile, cloud-native, and story-driven environments.
Expertise in test automation frameworks (Cypress) and tools (xRay, Azure DevOps, Jira).
Proficiency with API testing (Postman, Swagger), cross-browser/device testing (BrowserStack), and CI/CD pipelines.
Familiarity with AI-assisted testing tools, observability platforms (Azure, Datadog), and performance testing (e.g., JMeter).
Experience with accessibility compliance (WCAG) and CRM platforms (Salesforce).
Strong knowledge of security testing principles and data privacy regulations.
Excellent analytical, organizational, and communication skills with the ability to manage high-volume workloads accurately.

Nice To Haves

Exposure to AWS, containerization (Docker, Kubernetes), and SaaS environments.
Experience with the U.S. insurance market.

Responsibilities

Test Design & Execution: Design and execute manual and automated tests using modern frameworks and cloud-based platforms.
User Story Analysis: Review and refine user stories, acceptance criteria, and UX/UI prototypes for clarity and testability.
Test Strategy: Develop and maintain lean, risk-based test strategies aligned with CI/CD pipelines and DevSecOps principles.
Agile Collaboration: Actively participate in Agile ceremonies and advocate for quality-first practices.
Functional & Integration Testing: Perform functional, end-to-end, and integration testing across web, mobile, API, and microservices layers.
Automation Frameworks: Maintain and enhance Cypress automated test suites, leveraging parallel execution and cloud grids.
Defect Management: Manage the bug lifecycle, ensuring timely triage, resolution, and root cause analysis.
Environment Management: Configure, monitor, and optimize test environments, including containerized and virtualized setups.
Continuous Improvement: Drive initiatives introducing AI-powered test generation, predictive analytics, and observability tools.
Quality Governance: Act as a subject matter expert for business processes and quality standards.
Metrics & Reporting: Report real-time quality metrics via dashboards integrated with Azure DevOps and Jira.
UAT & Compliance: Oversee UAT, manage external client relationships, and ensure regulatory compliance (e.g., WCAG accessibility, SOC 2).
Release Readiness: Facilitate release readiness, production deployments, and post-release validation.
Best Practices: Champion emerging technologies and quality culture across team