Senior Quality Assurance Engineer

Goosehead Insurance•Westlake, OH

35d

About The Position

The Senior Quality Assurance Engineer will play an integral role in the development of our enterprise technology platform. They will be responsible for ensuring that our software products meet and exceed quality standards through the implementation and execution of effective testing strategies. This position requires exceptional attention to detail, the ability to manage changing priorities and self-manage team commitments, a commitment to product excellence, and a passion for staying ahead of the latest industry trends and technologies.

Requirements

Bachelor's degree in Computer Science, Software Engineering, or a related field.
5+ years of experience in software quality assurance.
Experience with Agile development methodologies.
Strong understanding of software testing methodologies, tools, and processes.
Hands-on experience with test automation frameworks and tools such as Playwright, Selenium, Copado Robotic Testing, and scripting languages like Python.
Strong analytical, problem-solving, and communication skills.
Highly developed software troubleshooting and debugging skills.
Excellent bug reporting skills and familiarity with bug tracking systems.
Strong attention to detail and a passion for delivering high-quality software products.
Ability to track and report on key quality metrics.
Experience with performance testing, security testing, and cross-browser/cross-platform testing.
Ability to work independently and collaboratively in a team environment.
Ability to mentor and train junior team members.
Up-to-date knowledge of industry trends and technologies.
Familiarity with continuous integration/continuous delivery (CI/CD) tools and practices.

Nice To Haves

Web and Mobile testing experience (preferred).
Salesforce platform testing experience (preferred).
Experience writing test automation for web, mobile, and APIs (preferred).
Experience working in an Agile environment (preferred).
Strong critical thinking and an unwavering commitment to quality (preferred).

Responsibilities

Collaborate with cross-functional teams to develop and implement effective testing strategies that ensure software products meet and exceed quality standards.
Design and implement test plans, test cases, and test scripts for Goosehead's software products to ensure high quality, reliability, and efficient test coverage.
Conduct functional, regression, performance, and security testing of web applications, mobile applications, and APIs.
Perform manual and automated test execution to ensure applications meet business requirements.
Analyze requirements, identify gaps, and provide feedback to development teams for improvements and bug fixes.
Focus on early bug detection, working with developers to apply requirements analysis and refining of acceptance criteria
Provide feedback to the development team on the quality of the product and advocate for quality improvements and best practices.
Monitor the software development process to ensure compliance with standards, guidelines, and regulations.
Continuously review and improve QA processes to increase efficiency, effectiveness, and quality of product releases.
Create and maintain comprehensive test documentation
Provide technical guidance and mentorship to junior QA team members.

Benefits

High-quality voluntary health, vision, disability, life, and dental insurance programs
401K Matching Plan
Employee Stock Purchase Plan
Paid holidays, vacation, and sick leave
Corporate-sponsored programs to enhance employee physical, financial, mental, and emotional wellness
Financial Solution Program

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