Senior Quality Assurance Analyst

FrankCrum•Clearwater, FL

About The Position

We are looking for an experienced Senior Quality Assurance (QA) Analyst to join our team and play a pivotal role in delivering high-quality PEO (Professional Employer Organization) projects. As a Senior QA Analyst, you will work closely with test automation, development, and product teams to design, implement, and execute detailed test plans, helping to ensure the reliability and scalability of our solutions. Your expertise will contribute to the seamless delivery of high-quality software across the entire SDLC.

Requirements

5+ years of experience in manual and automated software testing, preferably in a PEO or similar domain.
Direct experience with automation tools such as Selenium, TestNG, Cucumber, and Postman.
Strong knowledge of testing frameworks, test lifecycle management, and defect tracking systems.
Experience working with CI/CD pipelines (Azure DevOps, Jenkins, etc.).
Experience in Agile/Scrum methodologies and working within an Agile environment.
Solid understanding of databases and experience with SQL for data validation.
Ability to create, execute, and maintain detailed test plans and test cases.
Strong critical thinking skills and the ability to work under pressure.
Excellent communication skills, both verbal and written, with the ability to collaborate effectively across teams.
Leadership qualities include leading and mentoring other team members.

Nice To Haves

Experience with .NET Applications.
ISTQB or equivalent testing certifications.
Knowledge of API testing (RestAssured, SoapUI).

Responsibilities

Test Planning & Execution: Design and execute detailed test plans, test cases, and test scripts for both manual and automated testing.
Automation Support: Assist in the implementation, execution, maintenance of automated tests using tools such as Selenium, TestNG, Cucumber, and others.
Defect Management: Track and manage defects, including identifying root causes, working with development teams to resolve them, and verifying fixes.
Integration Testing: Collaborate with developers and DevOps teams to integrate testing processes into CI/CD pipelines using Azure DevOps or other tools.
Cross-functional Collaboration: Work closely with product managers, business analysts, and development teams to ensure comprehensive test coverage and traceability to requirements.
UAT Support: Assist in supporting User Acceptance Testing (UAT) processes, ensuring end-users can successfully validate system functionality.
Production Support: Support deployments to Production including Smoke level regression to ensure stable environments after release completes.
Continuous Improvement: Provide suggestions to improve testing processes, automation practices, and the overall quality of the product.
Documentation: Maintain thorough test documentation, including test cases, test results, and automation scripts for ongoing and future projects.

Benefits

Health Insurance is $0 paycheck cost for employee's coverage and only $195 /month for family!
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Employee Assistance Program at no cost to the employee
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by FrankCrum
Paid time off and holiday pay
Education reimbursement
PTO cash out
Tickets at Work
Access to the Corporate America Family Credit Union
Employee and client referral bonus programs