Senior Qualitative UX Researcher

Suno • New York, NY

79d

About The Position

Suno is a music company for the next generation of creators. Its AI-powered platform makes it easy for anyone to create original music. Built by musicians and engineers, Suno empowers users to turn ideas into fully produced tracks in minutes and unlocks a more rewarding music making experience full of endless new creative possibilities. Whether you're a first-time songwriter or a seasoned artist, Suno helps you make music that’s meaningful, personal, and uniquely yours. We’re looking for a Senior Qualitative UX Researcher (full-time) to help us accelerate product development and iterate faster. In this role, you’ll work closely with product managers, designers, and engineers to bring the voice of the user into every stage of the product lifecycle. You’ll be embedded in fast-moving teams and responsible for scoping, executing, and synthesizing research studies across a variety of initiatives—from creating and editing songs on web and mobile to marketing and user education. This full-time position is ideal for someone who thrives in a high-velocity environment and loves shaping experiences through deep user understanding.

Requirements

• 5+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced environments.
• BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field.
• Deep expertise in qualitative research design, execution, and synthesis.
• Solid working knowledge of survey tools and basic statistical analysis.
• Strong storytelling and communication skills, with the ability to distill complexity into clarity.
• Experience working collaboratively across design, product, and engineering teams.
• A proactive, flexible mindset—comfortable navigating ambiguity, shifting priorities, and tight timelines.

Nice To Haves

• Experience in being the single researcher at a startup (even though we have a UX team, we function with high ownership like being the single researcher in a startup)
• Experience in music, creative tools, or Gen-Z digital culture.
• Familiarity with AI and generative technologies in product experiences.
• PhD in HCI, Psychology, or related field (or equivalent experience).
• Bonus points if you’ve used Suno to make music.

Responsibilities

• Lead end-to-end qualitative research, including user interviews, usability tests, and diary studies across mobile, web, and platform experiences.
• Support weekly research cycles across product and marketing initiatives, helping teams validate concepts and improve features with rapid iteration.
• Collaborate with Product, Design, and Engineering to scope research, identify learning goals, and synthesize findings into clear, actionable insights.
• Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses.
• Deliver compelling reports, presentations, and workshops that inspire action and shape roadmap decisions.
• Advocate for the user across all touchpoints—from onboarding to remix tools to artist interactions.
• Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand.

Benefits

• Company Equity Package
• 401(k) with 3% Employer Match & Roth 401(k)
• Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
• 11 Paid Holidays + Unlimited PTO & Sick Time
• 16 Weeks of Paid Parental Leave
• Creative Education Stipend
• Generous Commuter Allowance
• In-Office Lunch (5 days per week)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees