Senior QA Manager - Hybrid

Camping World•Lincolnshire, IL

62d•$131,145 - $191,205•Hybrid

About The Position

Camping World is seeking a strategic and experienced Senior Manager of Quality Assurance (QA) to lead our quality function across all digital development initiatives. This role will oversee QA planning, strategy, and execution for our consumer-facing web properties, internal applications, and API engineering teams. The ideal candidate is a hands-on leader who is passionate about quality, automation, continuous improvement, and team development.

Requirements

Bachelor's degree in Computer Science, Engineering, or related field.
10+ years of experience in software quality assurance, with at least 5 years in a leadership or director-level role.
Proven experience managing QA for large-scale digital platforms (web/mobile/API).
Expertise in Agile/Scrum development methodologies and CI/CD pipelines.
Strong background in test automation frameworks and tools (e.g., Playwright preferred)
Excellent leadership, communication, and stakeholder management skills.

Nice To Haves

Experience with cloud platforms (AWS, Azure, or GCP) and DevOps integration is a plus.

Responsibilities

Develop and execute the overall QA strategy aligned with the company's digital roadmap and product delivery objectives.
Lead, mentor, and scale QA teams across multiple digital product lines, ensuring consistent quality practices.
Foster a culture of quality across engineering, product, and design teams.
Establish and enforce QA methodologies, best practices, and quality standards (Agile, CI/CD, test automation, etc.).
Define KPIs for quality metrics and drive continuous improvement through data-driven decision-making.
Work closely with DevOps and engineering leads to ensure QA processes are integrated into the development pipeline.
Oversee the creation and maintenance of automated test frameworks for front-end, back-end, and API testing.
Ensure effective test planning, test case design, execution, and reporting across multiple platforms (web, mobile, backend services).
Collaborate with Product Managers, Developers, and UX teams to ensure requirements are testable, and quality is built-in from the start.
Provide executive-level reporting on QA outcomes, risks, and quality improvements.