Senior QA Engineer

Super.com

2d•Remote

About The Position

We are looking for a Quality Assurance Engineer with a strong background in data validation to join our team. You’ll directly contribute to Super.com’s growth and success by validating that our solutions meet design specifications and requirements. You will advocate for our customers and help us build amazing experiences and value into our products. You’ll participate in fast-moving Agile teams, helping to both develop and implement test scenarios and test strategies in aid of our engineering releases. You’ll provide manual testing and QA guidance for multiple product verticals and projects. You will lead testing efforts for your assigned areas and partner with stakeholders to iteratively improve processes and outcomes. You will provide guidance to junior team members and help elevate the work of those around you. You will co-own operational metrics for both your immediate and extended teams. You will work hands-on with our test automation, partnering with engineers to build, maintain, and execute high quality automated test cases. And you will help ensure that our products and experiences meet the highest quality for our customers. The mission of the QA Team at Super.com is to improve the quality of our product and to ensure that any issues are quickly identified & addressed. Our QAs support multiple mission-aligned teams to ensure that their work meets our high quality standards. QAs are embedded within teams and work closely with engineering, product, and design. When they aren’t validating releases, QA Team conducts exploratory testing, writes automated tests, and works to improve the team’s process and capabilities.

Requirements

7+ years in Software Quality Assurance
Demonstrable qualification in writing high-quality test cases and defects
Strong background in formal test planning
Clear understanding of the Software Development Life Cycle
Strong background in testing data
Demonstrable experience working with Net Suite
Experience working in fast-moving, Agile environments
Excellent English verbal and written communication skills
Strong coding skills in Java, Javascript/TypeScript, or C#
Demonstrable experience working with Playwright, Selenium or Webdriver-based automation frameworks
Strong service testing experience
Demonstrable experience automating service test cases
Demonstrable experience working with SQL or similar database technologies
Highly motivated with a strong sense of ownership
Ability to work independently and deliver excellent results
Team player - works well with different roles and teams
Have a strong background in Agile testing principles
Possess the knowledge to analyze and address intricate problems
Demonstrable experience writing, debugging, and maintaining automated test cases
Expertise with test case management systems and defect tracking tools
Deep understanding of key quality metrics
Critical thinking, attention to detail, and proven success in problem solving
Proven experience to work through ambiguity and change
Strong mentorship and teaching skills to help grow junior members of the team
Strong stakeholder management
Strong risk analysis experience

Nice To Haves

Experience with the Jira defect management system
Experience with the GIT software revision control system
Experience in Financial Tech, Online Travel, E-commerce
Experience testing mobile applications
Experience with release management tasks and systems
Experience testing web services (both manual and automated)

Responsibilities

Identify test requirements from product specifications and design docs in order to create high quality test cases
Help the team with the creation of test strategies, test plans, test cases, and examination of test results
Coordinate closely with Product Managers, Developers, Data Specialists, and key business partners to understand how data flows through our systems and ensure its integrity.
Troubleshoot problems, log defects in JIRA, and drive those defects to prompt remediation
Oversee the timely and correct resolution of all active defects in your assigned areas
Investigate automation results, identify issues in automated tests, and help fix broken automated tests
Perform root cause assessments on defects and implementing solutions to prevent recurrence
Define and gather key metrics around software testing activities
Effectively communicate test activities, tasks, and status
Partner closely with stakeholders to ensure alignment on goals and transparency on progress
Coordinate and perform Exploratory Testing Sessions to test JIRA stories, bugs, and regression activities
Play an active role in daily scrums, weekly sprint refining sessions, and all sprint rituals for each of your Mission Aligned Teams
Ownership of Functional and Regression testing for your assigned areas
Operate as an SME for the product workflows and behaviors in your areas of ownership, helping assist teammates across functional disciplines
Help drive process improvements, identifying weaknesses in current processes and implementing improvements in partnership with stakeholders
Contributing to our automated test cases, ensuring they are well-written and aligned to our documented test cases

Benefits

Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.
Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

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