Senior QA Automation Engineer

Vermont Systems

23h

About The Position

As a Senior QA Automation Engineer at RecDesk, you will play a pivotal role in ensuring the quality, reliability, and scalability of our recreation management platform. You will help define and evolve our testing strategy by combining hands-on manual testing with the design and implementation of robust, future-proof test frameworks and automated test suites, all while aligning with our mission to make recreation management efficient and easy to use. We’re looking for someone who thrives on uncovering edge cases, improving test coverage, and building pragmatic automation solutions that scale with the business and reduce risk without adding unnecessary complexity. We are a small but mighty team. This means you will have the opportunity to contribute across the full SDLC, from requirements and design reviews to manual exploratory testing, to building and maintaining automated tests across front-end, back-end, and API layers. You will also help mentor others on testing best practices and foster a culture of quality, ownership, and continuous improvement.

Requirements

BS/MS degree in Computer Science, Engineering, or related professional experience and/or relevant certifications
5+ years of experience in Software Quality Assurance
2+ years of experience in automated testing
Test automation tools such as Selenium WebDriver, Grid, BrowserStack, and Playwright
Strong programming and scripting experience to support test automation and tooling (C#, JavaScript, Python)
Experience developing and maintaining load and performance testing using tools such as Apache JMeter, WebLOAD or similar tooling
Working knowledge of HTML, CSS, and browser developer tools
Strong knowledge of relational databases, with experience using Microsoft SQL Server for data validation, querying, and test support
Experience with API tools such as Postman and Swagger Hub
Experience with observability and monitoring tools such as New Relic or DataDog to support system reliability, performance, and operational excellence.
Experience with Visual Studio, and modern IDEs
Familiarity with accessibility standards (WCAG) and inclusive user experience best practices.
Awareness of compliance and security best practices (SOC 2, HIPAA) and experience supporting audit readiness

Responsibilities

Lead by example in quality and testing excellence by executing thorough manual testing, designing clear test plans, and developing maintainable, reliable automated tests that support confident releases
Become familiar with the RecDesk platform and architecture, identifying quality risks, edge cases, and opportunities to improve test coverage, performance, reliability, and defect prevention.
Design, implement, and evolve testing frameworks for UI, API, and integration testing, ensuring they are scalable, pragmatic, and aligned with modern best practices.
Collaborate with engineering leadership, software engineers, and product teams to embed quality throughout the SDLC, from requirements and design review to release validation.
Collaborate with Customer Support and Operations teams to troubleshoot technical production issues, reproduce reported defects, and ensure timely resolution and clear feedback loops to improve product quality.
Assist in monitoring platform health using observability tools, contribute to defining and tracking quality KPIs, and use metrics and alerts to proactively identify reliability and performance risks.
Drive improvements to existing systems by strengthening regression coverage, reducing manual effort through automation, and ensuring legacy and modernized features meet enterprise-grade expectations.
Establish and promote testing standards and best practices, including test data management, environment usage, defect tracking, and automation reliability.
Stay current with modern testing tools, frameworks, and industry trends, bringing forward ideas that improve efficiency, reliability, and overall product quality without unnecessary complexity.
Support production stability by assisting with release validation, root-cause analysis, and participating in periodic on-call or after-hours support as needed to ensure service continuity and timely response to critical issues.
Champion compliance and audit readiness by ensuring testing processes, evidence, and documentation support SOC 2 and other audit requirements, and by participating in periodic reviews as needed.
Proactively identify quality risks related to security, data integrity, performance, and integrations, and work with engineering to mitigate issues before they reach production environments.
Foster a culture of quality and shared ownership by mentoring engineers on testing practices, promoting testability in design, and helping teams solve complex quality challenges