Senior QA Analyst- Docs AI

United Wholesale Mortgage•Pontiac, MI

22h•Onsite

About The Position

As a Senior IT Quality Assurance Analyst at United Wholesale Mortgage, you will join a growing team of QA experts skilled in test planning and execution. You will play a critical role in ensuring the quality and stability of the software that powers the most innovative and disruptive company in the fintech space. We operate in a fast-paced, Agile environment where code is deployed frequently – and we are moving rapidly toward true on-demand deployment. If you’re driven, detail-oriented, and passionate about quality assurance testing practices, this role is for you.

Requirements

7+ years of experience in software testing
Ability to develop modular, reusable and maintainable tests
Knowledge in QA automation tools and capabilities within PlayWright Automation frameworks
Able to clearly communicate complex technical issues and solutions to non-technical audience
Experience testing web services using tools such as SoapUI, REST, PostMan or similar
Experience defining test strategy in collaboration with business stakeholders
Experience supporting the integration of automation into CI/CD tooling
Experience managing projects, test cases and defects effectively
Understanding of object-oriented programming concepts
Hands-on experience with database testing or SQL
Ability to mentor less experienced team members
Available for on-call testing outside of standard schedule
Ability to work 100% on-site in Pontiac, Michigan

Nice To Haves

Experience in the mortgage or financial services knowledge
Bachelor of Science in Computer Science or Information Systems
Familiarity with Playwright, K6, LoadRunner or similar performance/automation platforms
Experience using Generative AI to support quality planning or automation
Experience with Jira

Responsibilities

Designing, building, and managing test plans and strategies of multiple concurrent projects
Serving as a subject matter expert in United Wholesale Mortgage's applications, tools, and testing/defect processes
Following industry-standard defect management processes and ensuring proper documentation
Collaborating with development, product, and quality engineering to ensure smooth delivery
Conducting peer reviews of test cases to ensure rigor and consistency
Performing manual testing and contributing to automated test creation
Identifying opportunities to enhance and streamline testing processes

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi