Senior ProServe Account Executive, NatSec ProServe

Amazon.com, Inc.•Herndon, VA

49d

About The Position

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Requirements

5+ years of technology sales or account management experience
Experience with sales targets, business development, and driving customer satisfaction
Experience with cloud technologies and IT strategies
Bachelor's degree in engineering, computer science or equivalent
Current, active US Government Security Clearance of TS/SCI with Polygraph

Nice To Haves

Excellent communication, presentation, and negotiation skills
Ability to build and maintain senior client relationships
Financial acumen with the ability to analyze and report on key performance metrics
Experience navigating complex DoD/IC procurement cycles and understanding of defense acquisition processes
Track record of successful enterprise-level engagements within cleared environments and familiarity with national security compliance requirements (e.g., FedRAMP, IL4-6, DoD/IC Security Guidance)

Responsibilities

Leading business development efforts by engaging customers and driving high-value engagements
Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
Advocating for customers while balancing AWS business objectives

Benefits

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

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