Senior Property Manager

JVM Realty Corporation•Fishers, IN

13h

About The Position

The Senior Property Manager is responsible for managing all aspects of assigned properties, reporting to the Area or Regional Manager. The SPM is responsible for developing and maintaining motivated, highly skilled teams that deliver exceptional service and results. The SPM demonstrates leadership by modeling the core Fundamentals of JVM. The SPM makes a commitment to align themselves with JVM’s vision, to be an industry leader and the preferred choice of residents, associates, and investors, recognized for the service we deliver, opportunities we create, and the values by which we live.

Requirements

HS Diploma or GED.
5-7 years of previous Multifamily Property Management experience, Ideally multi-site, commercial, lease up or renovation
Experienced at managing teams of 5 or more
Ability to work in a fast-paced environment with competing priorities.
Excellent written and verbal communication skills.
Excellent organizational skills.
Ability to think strategically, solve problems and be proactive in business planning.
Demonstrates strong adherence to organizational policies, maintains clear and respectful communication through appropriate channels, and actively supports team execution and accountability.
Proficient with Microsoft products and Property Management Software.
Minimum 40 hours per week
Must be able to sit for prolonged periods, climb stairs, walk community grounds, and lift 15 pounds.

Nice To Haves

Ideally RealPage and Onesite experience
As required per state law.

Responsibilities

Hire, develop, manage, mentor, and retain property associates.
Provide feedback and conduct timely performance evaluations for property associates and collaborate with Service Supervisor/Manager to complete service performance evaluations.
Build and maintain relationship with prospective and current residents to maintain retention and satisfaction.
Deliver professional and timely communication with prospects, residents, vendors, peers, and executive leadership.
Maintains professionalism, accountability, and composure when addressing complex or sensitive situations.
Accurately prepare weekly, monthly, quarterly, and annual performance reports.
Conduct daily team meetings to ensure team collaboration.
Demonstrate market knowledge and develop associate’s market knowledge by conducting weekly market surveys.
Collaborate with Regional Manager and Marketing Department to ensure that property occupancy goals are achieved.
Review all rental applications, lease, and renewal paperwork to confirm accuracy.
Effectively manage rent collections, delinquency control, and initiate eviction actions in accordance with company standards.
Perform daily inspections of the property, common areas, model units and vacant units.
Inspect and arrange maintenance to meet company standards.
Maximize the operational performance of the property and execute the business plan, including a monthly budget analysis and reporting.
Increase revenue by controllable spending.
Collaborate with service and facilities team to prepare scopes of work and obtain bids for capital projects.
Ensure service agreements/contracts compliance and render work is compliant with agreement.
Ensure all documentation is recorded per company policy, including incident reporting.
Conduct all business in accordance with and knowledge of pertinent local, state, and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, etc. Fair Housing, etc.