Senior Promotions Manager - Las Vegas

Tao Group Hospitality•Las Vegas, NV

43d•Onsite

About The Position

The Senior Promotions Manager will be responsible for supporting a broad range of marketing activities, promoting venues, and creating goodwill for company’s services among guess or prospects. The Senior Promotions Manager will generate conceptual ideas to increase venue traffic, make calls on existing or potential guests, attend and conduct promoter meetings, and maintain records and submit reports of promoter activity. This person will act as the liaison between the departments, directors, and the managers

Requirements

High School Diploma Preferred
Minimum of two years (2) of promoter experience and one (1) year of management experience in a high - volume nightlife required
21+ years of age
Possession of or the ability to possess all state required work cards
Maintain a professional, neat and well-groomed appearance adhering to Company standards
Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
Ability to work outside the casinos in varying degrees of weather
Ability to write, read, and verbally communicate
Must have strong problem-solving skills
Excellent written and verbal communication skills required
Ability to work under pressure and meet deadlines
Must have good positive energy throughout the day
Must be able to read the computer monitors and print legibly
Must be able to sit and/or stand for extended periods of time
Must be able to move quickly through work and set the pace in the office
Must be able to push and lift up to 75 lbs. with or without assistance
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain a high level of confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Collaborate with Marketing, collect pertinent collateral (tickets/passes/t shirts/lanyards/polos) and distribute to Promotions Managers
Run guestlist entries and section performance daily reports
Review new hire checklists with newly hired employees and ensure they are sufficiently trained
Review all promoter scheduling (floor shifts/strip shifts etc.) and time worked in system
Track promoter prelist/outing/table and Manager Returns
Keep track of Manager returns
Supervise and oversee all sections of the strip. Ensure Promoters and Promotions Managers are in designated areas during scheduled shift
Assess manager reports and provide appropriate performance coaching to concerned employees
Manage the implementation and evaluation of training course for Promotions Managers and staff
Collaborate with casino management for generating revenue
Conceptualize innovative ideas to generate venue traffic
Collate all staff contacts and ensure entry into relevant databases
Assist management in all marketing and promotion related tasks & projects
Ensure promotion managers and promoters are working within correct company and client parameters
Maintain a consistent and high level of pass productivity while managing the promotion team
Be attentive to all company related events and upcoming venues and changes
Maintain and meet any and all-marketing requirements such as guest list, contact information forms, Facebook invites and bulletins
Make sure staff are kept up to date with current online promotion material
Submit reports of promoter activity and maintain records
Conduct Promoter meetings and attend all required meetings
Work closely with staff to ensure prompt service to guests
Keep a proper and professional appearance and attitude
Supervise promoter scheduling to ensure maximum efficiency
Responsible for maintaining the workstations / podiums in a neat and orderly fashion
Maintain and promote a friendly atmosphere for guests and team members
Provide guests with information and directions
Inform management of any complaints, comments or incidents
Appear in dress code for all shifts at your scheduled time
Comply with cross promotion of all venues and when needed
Perform all prior arrangements to be ready to start at time of clock in and also finish all necessary duties by end of or after shift
Perform all HR duties of hiring, training, coaching, performance- management and disciplines team members
Create/maintain sense of goodwill and hype for driving revenue while reaching the maximum amount of possible patrons
Assist with loading/unloading of miscellaneous equipment, such as boxes, flyers, passes, signs, etc.
Avoid over distribution of company collateral to individuals and drops
Be sure to not pass out collateral or business cards to any questionable or known individuals who sell collateral or misrepresents the company
Liaise with venue management reference door prices and rules should they change at anytime
Always pay attention to your surroundings and to guests
Keep informed of changes that might affect venues and services
Work closely with company personnel to ensure prompt service to guests
Keep informed on company procedures and venue pricing
May prepare displays, tour territories
Always lead by example
Leading recruitment to build our department with qualified candidates at all levels
Lead recruitment efforts in partnership with the People Practice team to recruit the most qualified candidates through company platforms, hiring initiatives and hiring events
Create robust templates for the promotions management team to track various key department metrics
Assists and/ or completes additional tasks as assigned