Senior Project Manger

TCC Solutions -posted 3 months ago
Full-time • Senior
Indianapolis, IN
101-250 employees
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The Senior Software Project Manager is responsible for driving the successful delivery of software solutions which are implemented on time, within budget, to the satisfaction of stakeholders, while also fostering a productive and collaborative work environment. They ensure that software products, as well as daily support activities, align with client’s business objectives and deliver value by improving an organization's efficiency, productivity, or profitability.

  • Prior experience leading and overseeing diverse team(s) of 5 people or more.
  • Demonstrated ability to coordinate across departments and drive collaboration between team members, as well as multiple teams.
  • Provide feedback to people constructively and adapt strategies while considering the client’s needs, organizational needs, and team needs.
  • Make strategic decisions at the highest stakeholder level by effectively communicating complex projects to technical and non-technical stakeholders, ensuring understanding of the benefits, risks and limitations of proposed solutions.
  • Act as the primary point of contact for stakeholders, including clients, management or other departments and facilitate communication between business analysts, software developers and designers, QA testers and support staff.
  • Conduct regular meetings and presentations to communicate project status, changes, and outcomes.
  • Provide regular project updates to stakeholders including any risks, issues, and mitigation strategies.
  • Establish client satisfaction check-ins with the Project Director, or other TCC leadership. Solicit input from the client to gather qualitative and quantitative feedback on their level of satisfaction.
  • Define the problem or opportunity the project aims to address and identify the specific objectives and goals for a successful outcome.
  • Present multiple approaches or solutions to successfully complete the project and present recommendations to the stakeholders for approval to ensure stakeholder satisfaction.
  • Perform financial analysis in the form of business cases and scenarios to analyze the impact of various potential solutions relative to the client’s goals and objectives.
  • For approved projects and enhancements, clearly define project scope, goals, objectives, and deliverables that align with stakeholders’ needs and contractual obligations, ensuring client value and satisfaction are prioritized.
  • Develop and maintain right sized and appropriate project documentation, which may include communication plans, change management plans, project plans, project schedules, budgets, and resource allocations (WBS) and/or RAID logs or other types of artifacts.
  • Manage budgets and continuously allocate shifting resources to ensure projects are working at capacity while ensuring efficiency, financial alignment and project profitability.
  • Adhere to comprehensive risk management plans by identifying, monitoring, and controlling risks, and strategies to ensure projects are on time, and within budget to the satisfaction of stakeholders.
  • Establish and monitor performance metrics for each project, enhancement and applicable ongoing support activities.
  • Resolve conflicts and negotiate successful solutions across departments, sometimes working under pressure to meet deadlines, while ensuring minimal impact on timelines, deliverables and budget.
  • Manage testing and quality control processes to identify and rectify defects.
  • Continuously monitor and communicate project details to ensure stakeholder satisfaction.
  • Drive strategic requirements and initiatives by working closely with senior management and stakeholders to comprehensively understand the organization's business needs and long-term goals.
  • Lead change management strategies and drive adoption across the organization.
  • Optimize current processes strategically to identify inefficiencies and areas for improvement.
  • Identify opportunities where technology can drive business growth and improve efficiency and recommend valuable solutions to the client.
  • Analyze project outcomes to identify areas for improvement and implement best practices in software development and project management.
  • Ensure that all security and privacy controls within the NIST 800-53 framework are properly implemented and integrated into project deliverables.
  • Manage the development and maintenance of System Security Plans (SSPs), Plans of Action and Milestones (POA&Ms), and other compliance documentation.
  • Occasionally participate in the RFP processes needed to support TCC's response with detailed plans, anticipated resources required, and any other information required to submit a successful RFP response.
  • Complete any other duties and tasks as assigned by management.
  • Bachelor's degree in Computer Science, Software Engineering, Project Management, Information Technology, Computer Science, or a related field.
  • Project Management Institute (PMI), Project Management Professional (PMP)
  • 7 or more years of project management experience, with extensive experience in software project management, with a proven record of successfully delivering complex software projects in a software development environment.
  • Experience with requirements management tools, project management software, modeling tools (e.g., UML, BPMN), software development methodologies (e.g., Agile, Scrum) and AI tools.
  • Proficiency with Microsoft Office and Azure DevOps (or equivalent). Ability to learn additional software solutions as required and drive the organizations AI initiatives.
  • PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or equivalent.
  • Experience with specific software platforms, programming languages, or database management systems relevant to the organization.
  • Familiarity with NIST 800-53 control families, NIST Risk Management Framework (RMF), and FIPS 199/200 standards.
  • Knowledge of cybersecurity tools, such as vulnerability scanners, SIEM systems, or configuration management platforms.
  • Strong understanding of information security principles, risk management, and regulatory compliance.
  • Knowledge of and experience with ECEC (Early Childhood Education and Care) programs at the federal, state or local level.
  • Experience working with Federal, State or Local government customers.
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