Senior Project Manager

Viking Cruises US•Los Angeles, CA

51d•$145,000 - $160,000

About The Position

We’re looking for a seasoned Senior Project Manager to orchestrate high‑impact initiatives across our marketing data lake foundation, identity resolution, complex reporting and Adobe-powered customer journeys. You’ll bring discipline and momentum to complex, multi-team programs—turning strategy into shipped outcomes, on time and on budget.

Requirements

Experience: 5+ years in technical project/program management across MarTech, data engineering, data readiness, and customer experience initiatives.
Methodologies: Deep Agile/Scrum experience and strong command of SDLC for data and integration work.
Tools & tech: Proficiency with Jira and MS Project.
Leadership & influence: Proven ability to align diverse teams and vendors, drive decisions, and keep complex programs moving.
Communication: Executive presence with excellent written and verbal skills; able to distill complexity into crisp updates.
Problem‑solving: Bias to action, structured thinking, and a keen eye for detail.
Adaptability: Comfortable in a fast‑moving environment with shifting priorities.
Customer‑centricity: Passion for enabling personalized, high-quality digital experiences.

Nice To Haves

Familiarity with data platforms and integrations (e.g., Databricks, Azure Synapse Analytics), and Adobe Experience Cloud e.g., Adobe Experience Platform, Adobe Journey Optimizer is a plus.

Responsibilities

Own delivery end-to-end.
Drive planning, tactical execution for data foundation, identity resolution engine and MarTech programs—scoping, schedule, dependencies, and quality—so we land outcomes on time and within budget.
De‑risk the roadmap. Surface, track, and mitigate risks and blockers early; maintain RAID logs; keep leaders apprised of trade‑offs and decisions.
Run a crisp Agile cadence. Lead sprint planning, daily standups, demos, and retros; remove impediments fast.
Translate “why” into “what.” Convert business goals into clear requirements, user stories, acceptance criteria, and measurable success metrics.
Stakeholder collaboration. Align marketing, data engineering, analytics, call center, IT, external vendors, and QA—driving clarity on priorities and handoffs.
Create and update backlog requests across marketing in partnership with a large cross-functional team of stakeholders.
Uplevel execution standards. Establish lightweight PMO guardrails, templates, and tooling (Jira/MS Project/Confluence/SharePoint) to ensure repeatable, high‑quality delivery.
Manage budgets with intent. Track actuals vs. forecast, validate SOWs, and ensure resources are deployed where they create the most value.
Lead change management. Plan comms, training, and adoption for new data capabilities, journeys, and reporting—minimizing disruption to BAU.
Report what matters. Produce executive‑ready updates on status, outcomes, risks, and next decisions—clear, concise, and actionable.

Benefits

Highly competitive compensation plan.
Salary range $145,000-$160,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, individual qualifications and other relevant business considerations. Employees are eligible for annual discretionary bonus.
401(k) plan with company match.
Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.
Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
Opportunity to take a free and/or discounted cruise.
Highly subsidized gym membership.
Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.
Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.