Senior Project Manager with Data Analytics

Truist Bank • Charlotte, NC

20h

About The Position

Senior Project Manager with a strong data and analytics background working in technology. Need to provide project leadership and have experience working with data analytics tools (hands-on and leading). There is a deep partnership with the Truist technology team and external third-party, Sapience Analytics, to work with meeting the business strategy/goals of the Truist Contingent Workforce Productivity Program. The Senior Project Manager must be able to master the use of the reporting and analytical features of Sapience Analytics while driving the Truist technology teams and external third party (Sapience Analytics) ensuring an overall smooth and positive experience in the delivery of services while delivering on the program roadmap and goals. The Senior Project Manager will be involved in releasing new functionality, leading BAU activities and interaction with technology groups and includes enterprise software release rollout working with tool provider (Sapience Analytics). In addition, developing business requirements/processes, reporting and program enhancement roll out, enterprise training, user support and adoption and analytics across Truist business units to drive cost savings through contingent worker productivity/efficiency improvement and effective reporting/processes/operations. The Senior Project Manager must have hands-on experience using the tool and other technology to become a SME with interpreting, analyzing and reporting data within the tool to make informed decisions.

Requirements

• BA/BS Degree and 10 years of progressive leadership responsibility and solid experience as a Senior Project Manager working in technology application development and release management
• Experience with large Enterprise wide roll and enhancement of a business program and software product collaborating with technology teams and enterprise third party software provider. Experience should include vendor performance and being able to hold technology teams and vendor accountable for external deliverables and change management rams and tools
• Strong program governance experience as a Senior Project Manager with tracking and managing projects to include project schedule / tasking / deliverables, issues, risks, and action-items collaborating closely with others
• Strong hands on business/data analytics experience need to be subject matter expert with productivity tool (Sapience Analytics) to drive effective presentations and discussions
• Experience leading and participating in delivering high-end customer service to internal teammates and external supplier partners
• Excellent interpersonal, communication, conflict-resolution and problem-solving skills and experience collaborating and coordinating with multiple stakeholders across the business and corporate
• Project Management Professional (PMP) certification
• Demonstrated proficiency in Microsoft Office software products with emphasis in working independently to create documents, spreadsheets, and development and delivery of executive level strategic presentations and business case
• Experience developing and providing ongoing governance for policy and procedures.

Nice To Haves

• Experience working with Sapience Analytics an enterprise business work activity analytics, insights and productivity solution is preferred
• Experience with project management tools such as Microsoft Project, Smartsheets or other
• Experience with Workflow (MS Visio) developing process flows, policy and procedure documents

Responsibilities

• Provide end-to-end business Program Management for the implementation of strategic roadmap/enhancement and leading the maturity of enterprise-wide Contingent Workforce Productivity program at Truist. This includes working with tool provider (Sapience Analytics) and Truist Technology teams, developing strategy, business requirements/processes, rollout, training, governance, reporting, user adoption, user support and strong hands-on analytics
• Collaborate with Technology teams leaders responsible for driving the execution of technology components for enterprise program implementation and operational support ensuring smooth delivery of program components
• Lead and participate in the maturity of an existing repeatable contingent workforce productivity model for roll out to Truist enterprise business units. This includes contingent worker productivity tracking, analytics, training and productivity improvement drivers / actions
• Lead and participate in the business requirements and process definition working with business units/staff to gather requirements for implementation / support for contingent workforce productivity initiatives
• Enhance analytics package including metrics to enhance data relevance including contingent worker core vs. noncore activities as well as defining metrics by Truist Manger, supplier, location, role profile
• Collaborate / coordinate with others to develop, implement and provide ongoing governance, procedures and third party risk management
• Participate on and lead strategic contingent workforce initiatives for the Truist Contingent Workforce Program to drive cost savings, efficiency, reporting/operations, risk/compliance, and spend management
• Provide subject matter and business analytics expertise for the analysis for the productivity tool (Sapience Analytics)

Benefits

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees