Senior Project Manager
About The Position
Plans and coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity. Match here if success requires technical skills. This job manages specific projects that have a distinct beginning and end. See also, Project Management - Project / Program (Design) focus if responsible for product development projects.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- Minimum of 7+ years of progressive experience in IT project and program management, with a strong focus on information systems.
- Proven track record of successfully delivering large-scale, complex IT projects and programs on time and within budget.
- Expertise in various project management methodologies (Agile, Scrum, Waterfall, Hybrid) and proficiency with project management software (e.g., Jira, Azure DevOps, MS Project).
- Exceptional leadership, communication, negotiation, and interpersonal skills, with the ability to influence and motivate diverse teams.
- Strong analytical and problem-solving abilities, with a keen eye for detail and a strategic perspective.
- Experience with financial management, budgeting, and resource allocation for IT projects.
- Demonstrated ability to manage multiple priorities in a fast-paced and dynamic environment.
Nice To Haves
- Master's degree preferred.
- PMP, PgMP, CSM, or equivalent project/program management certification is highly preferred.
- Experience in the healthcare technology or financial technology sector is a significant plus.
Responsibilities
- Lead and manage the full lifecycle of multiple, concurrent, and complex information systems projects and programs, adhering to established methodologies (Agile, Waterfall, Hybrid).
- Develop comprehensive project plans, including scope definition, objectives, deliverables, timelines, resource allocation, and budget management.
- Define and track key performance indicators (KPIs) and metrics to monitor project progress, identify deviations, and implement corrective actions.
- Proactively identify, assess, and mitigate project risks and issues, developing contingency plans and escalating critical concerns to senior management when necessary.
- Facilitate effective communication and collaboration among cross-functional teams, including IT, business stakeholders, vendors, and executive leadership.
- Manage stakeholder expectations, ensuring clear and consistent communication regarding project status, changes, and outcomes.
- Oversee the procurement and management of external vendors and contractors, ensuring adherence to contractual agreements and quality standards.
- Mentor and provide guidance to junior project managers and team members, fostering a culture of continuous improvement and best practices.
- Contribute to the development and refinement of Waystar's project and program management methodologies, tools, and templates.
- Ensure compliance with Waystar's internal policies, regulatory requirements, and industry best practices for information systems projects.
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
