Senior Project Manager

Manulife • Boston, MA

53d • Hybrid

About The Position

The Senior Project Manager will lead and coordinate business and technical projects of moderate and large scope and complexity through all phases of initiation, development and implementation. They support functional teams with ad hoc requests and analytical work. Position Responsibilities: Project management of initiatives related to continuous improvement of processes, automation, promoting digitization and expense reduction initiatives Support requests from functional areas that are required for processing transactional requests timely and accurately, and safeguarding customer assets Execution and support of the Company, Divisional and Operations strategy Work with clients to define and lead the scope, strategy, requirements and implementation of projects. Develop cost-benefit analyses for project initiatives, develop and deliver budgets. Ensure that assigned projects are completed within budgets and schedules while meeting client business objectives. Identify, analyze, mitigate, document, and control project risks. Provide effective and regular communication within the project team, partners, sponsors, and management. Handle client and team expectations and relationships. Identify resource needs for the project and establish roles, expectations, and goals with team members. Participate in negotiation of contract terms and conditions and ensure compliance with contract terms for project consultants and vendors. Conduct After-Action-Reviews. Stay current with market and industry trends through training, self-study, trade contacts, and trade and industry conferences. Share guidelines and initiatives with other functional areas in Operations Partner with IT to ensure a common focus and execution of technology initiatives Ensure delivery of services from key vendors

Requirements

• 5 – 7 years of experience in financial services and 2+ years of project team experience
• Experience with Process Improvement, Expense Management, Compliance, and Risk Management
• Post-secondary education or a high school diploma or equivalent experience in a business setting
• Detailed understanding of products, administration compliance, operations and systems, including business desktop applications (i.e. Lotus Notes, Office), and relevant financial products.
• Ability to think strategically, assess alternatives for short and long-term impacts and act conclusively
• Knowledge of project planning and tracking tools
• Excellent analytical and problem-solving skills
• Strong presentation and written communication skills
• Prioritizing work deliverables
• Tactical and Strategic Initiatives

Responsibilities

• Project management of initiatives related to continuous improvement of processes, automation, promoting digitization and expense reduction initiatives
• Support requests from functional areas that are required for processing transactional requests timely and accurately, and safeguarding customer assets
• Execution and support of the Company, Divisional and Operations strategy
• Work with clients to define and lead the scope, strategy, requirements and implementation of projects.
• Develop cost-benefit analyses for project initiatives, develop and deliver budgets.
• Ensure that assigned projects are completed within budgets and schedules while meeting client business objectives.
• Identify, analyze, mitigate, document, and control project risks.
• Provide effective and regular communication within the project team, partners, sponsors, and management.
• Handle client and team expectations and relationships.
• Identify resource needs for the project and establish roles, expectations, and goals with team members.
• Participate in negotiation of contract terms and conditions and ensure compliance with contract terms for project consultants and vendors.
• Conduct After-Action-Reviews.
• Stay current with market and industry trends through training, self-study, trade contacts, and trade and industry conferences.
• Share guidelines and initiatives with other functional areas in Operations
• Partner with IT to ensure a common focus and execution of technology initiatives
• Ensure delivery of services from key vendors

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources
• generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees