Senior Project Manager

Frankel•Gainesville, FL

2h•Onsite

About The Position

Frankel is a full-service marketing and business consulting agency, and we’re seeking a seasoned marketing project manager to join our Gainesville-based client services team. We are looking for someone who is highly organized and skilled at effective problem-solving. You’ll need to draw on your experience to anticipate problems, recognize opportunities to realize efficiencies, and minimize scope creep and budget waste. Our Project Management team is customer-focused and results-oriented, and prides itself on dialing in on the details. This role will need to embody and exemplify these qualities and serve as a mentor to more junior team members. Day-to-day, you will be responsible for managing all assigned client campaigns through the project lifecycle, from initiation to completion. You will scope projects, build timelines, create estimates, and manage budgets and work-back schedules using Kantata, Frankel’s project management system. You will facilitate consistent communication between the agency's Creative, Digital, Project Management, and Brand Management teams to ensure the on-time, on-budget, and on-quality delivery of all campaigns for your assigned clients. You will also work closely with the vendors/contractors assigned to your campaigns, managing them within scope and budget and ensuring their contributions are executed to the same standards as Frankel’s internal teams.

Requirements

In Gainesville, FL, or willing to relocate to the area
2-3 years of agency experience
5+ years of experience in a project management role

Nice To Haves

Advanced project management skills, including strong attention to detail and ability to manage multiple demands simultaneously in a fast-paced environment.
Excellent communication, organizational, and problem-solving abilities.
Thorough understanding of studio/graphic arts and creative workflow processes.
Strong working knowledge and proven experience with digital development and production processes and techniques (web, mobile, social, etc.)
Flexible, with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
Adept at conducting research into project-related issues and products

Responsibilities

Handles all day-to-day activities and serves as one of the contacts for assigned clients
Assists with the preparation of client proposals and estimates
Leads project kickoff meetings, presenting key deliverables, initial Spec Sheets, timelines, and budgets
Monitors project budgets and schedules daily; keeps track of the progress of clients’ projects
Catches project scope creep
Accountable for staying within agreed upon budget and informing all parties of any changes to scope/assumptions/issues that arise
Manages and updates project work-back schedules
Identifies and proactively resolves any deliverables that might fall behind schedule
Manages tactical quality (specs) of all client partner deliverables
Ensures smooth handoff of deliverables from Creative Services and Digital Services
Reports on project success criteria, including schedule, budget, and client sentiment
Works creatively and innovatively to problem-solve and projects without a clearly defined “process” or with unclear deliverables
Manages and supports multiple concurrent, complex projects and clients
Serves as the primary point of contact and account lead for some key client accounts
Responsible for the consistent successful facilitation of project(s) from estimation through launch and maintenance
Manages project transactions (reviews and adjusts) on a weekly basis to ensure they remain on-time and on-budget
Schedules, facilitates, and circulates notes and action items for internal check-in meetings
Gathers project assets prior to the start of a project
Creates and maintains server files/ folders
Supports unassigned client projects
Leads team meetings in the director's absence
Provides feedback, advice, and guidance to junior team members
Participates actively in the evaluation, creation, and modification of team processes, templates, practices, and tools
Delegates tasks and assignments as needed to other team members
Facilitates estimate development, negotiates with vendors to ensure the best rates, and confirms vendor(s) selection and final production schedules for print and production work
Hands off print/production-ready files to vendor(s) for production
Ensures all project outside costs are accurately represented in Kantata
Ensures all project outside costs are accurately coded and represented in internal billing systems
Reviews client-facing estimates, scopes of work, and internal estimation documents created by the PMs prior to submitting to the director for approval and input into Kantata
Manages project pulse reporting
Trains new and existing employees on Kantata use and best practices; acts as a primary point of contact amongst internal teams for Kantata-related questions