Senior Project Manager

SPS-North America-posted about 2 months ago
Full-time • Mid Level
Tampa, FL
5,001-10,000 employees
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A world-class global workplace services organization is seeking a strategic and results-driven Senior Project Manager to join its Business Transformation and Shared Services team. This role is ideal for a seasoned professional with experience leading complex, cross-functional initiatives that drive operational excellence and business transformation. About the Role: The Senior Project Manager will oversee a variety of high-impact projects and programs within the Operations function, including initiatives related to Customer Health Management, Quality Assurance, Vendor Management, and Continuous Improvement. This role combines strong project leadership with the ability to influence and guide cross-functional teams toward successful execution using PMI, Agile, and Waterfall methodologies.

  • Lead a portfolio of strategic projects, defining project goals, success metrics, and execution plans.
  • Develop and implement processes, tools, and change strategies to support user adoption and long-term project maturity.
  • Manage complex, multi-workstream initiatives, including schedules, milestones, and deliverables across teams.
  • Plan and execute project rollouts with cross-functional stakeholders, ensuring alignment and timely delivery.
  • Facilitate stakeholder meetings (including large-scale reviews with 50+ participants), driving accountability and results.
  • Monitor and manage project risks, resource conflicts, and dependencies to ensure smooth execution.
  • Track project financials and ensure alignment with budget expectations.
  • Regularly communicate project status, issues, and outcomes to leadership and stakeholders.
  • Contribute to business development activities, including proposal support and client engagement.
  • 8+ years of experience leading large-scale projects or portfolios, ideally within a workplace services or outsourced services environment.
  • Bachelor’s degree required; preferred fields include Business, Marketing, or Project Management.
  • Proven ability to lead initiatives across business, operations, and IT domains.
  • Strong organizational, interpersonal, and communication skills, with experience influencing senior and executive stakeholders.
  • Skilled in managing projects in a global, matrixed, multicultural environment.
  • Must be able to work core business hours
  • Willingness to travel as needed (not on a regular basis).
  • Certifications such as PMP, Certified Business Analyst, or Scrum Master highly desired (or equivalent experience).
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
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