Senior Project Manager

St. Charles Health System•Bend, OR

13d•$104,686 - $157,040

About The Position

The Provider Enterprise Senior Project Manager at St. Charles Health System supports the clinical and operational excellence strategic pillar program design and project implementation. The Senior Project Manager executes operational plans to ensure that milestones, deliverables, and KPIs are being achieved and is responsible for managing, and advancing work, including interfacing with resources or capabilities housed outside the clinical and operational excellence strategic pillar. The Senior PM provides the coordination, communication, project structure, and issue resolution between SCHS departments, Information Technology, SCHS Leadership, regional partners, medical staff, outside consultants and third-party vendors for a variety of provider enterprise driven projects. This requires day-to-day oversight of project team personnel and communication with key stakeholders and subject matter experts to ensure successful project execution. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.

Requirements

Bachelor’s degree in healthcare administration, business, or other related field. A combination of education and relevant professional experience may be substituted for a bachelor’s degree.
Project Management Professional (PMP®) certification from the Project Management Institute.
Minimum seven (7) years’ experience managing a range of important, midsize-to-large projects, with above average levels of complexity and business criticality.
Healthcare project management experience.
Extensive background with project management processes, techniques and tools.
Demonstrated leadership qualities such as conflict/issue resolution.
Excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.
Strong team working and collaborative skills.
Ability to effectively reach consensus with a diverse population with differing needs.
Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.
Ability to work under pressure in a fast-paced environment.
Excellent time management skills.
Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects.
Ability to manage key stakeholder interests in an ambivalent culture while managing conflicting priorities and business interests.
Ability to maintain a high degree of professionalism and confidentiality.
Ability to inspire trust and confidence.
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Nice To Haves

Master’s degree in business administration, healthcare administration or related field.
Experience working directly with senior physician leaders on matrixed initiatives.

Responsibilities

Provides hands-on project management support and actively manages project plan, deliverables, dependencies, and outcome for selected project(s)/program(s) as approved by senior management and key stakeholders.
Works closely with SCHS executives, directors, and managers to ensure cohesive, comprehensive, and complete project management structure is adhered to for all projects.
Actively participates with department managers and directors regarding processes and procedures for acquiring resources and services.
Drives proper project chartering and setup.
Communicates project status to all stakeholders on a regular basis.
Facilitates issue resolution and ensures appropriate escalation of issues when required.
Prepares communication plan and related project status reports to key stakeholders and/or governance bodies to provide project updates on activities and deliverables, as well as risks and mitigation strategies.
Ensures that project goals and objectives are achieved within the project timeframe and guidelines established by the relevant stakeholders and governance structures.
Continually identifies, prioritizes, and mitigates project risks.
Estimates project costs and manages the budget (includes related scope control).
Identifies and manages overall project dependencies and ensures project deliverables stay on time, on target, and on budget.
Oversees and ensures that SCHS has positive working relationships with external resources contracted to the project.
Obtains approval from key client stakeholders when project is completed and formally transitions the projects to operations as appropriate.
Coordinates with all team members to identify tools/ templates/ LEAN techniques to apply to strategic pillar workstreams.
Supports the vision, mission and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality.
Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.