Senior Project Manager - Services
About The Position
As part of the BD/ZebraSci Combination Product Services team, the Senior Project Manager will serve as the main point of contact with key pharmaceutical clients and guide them through their combination product testing journey, ensuring delivery of high-quality services in accordance with client requirements, timelines, company SOPs, and regulatory standards. The Senior Project Manager will lead all activities around tracking milestones, capturing new needs, and ensuring client confidence through transparent communication and delivery excellence. Additionally, they will work within the ZebraSci organization to capacity plan, communicate resourcing priorities to team management, and manage multiple project plans simultaneously to ensure operational efficiency. The role is based in Branchburg NJ, but will also support clients across our Temecula, CA and Pont-de-Claix, France sites as needed. We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Requirements
- Bachelor's degree; major in a scientific or engineering discipline
- 7+ years experience in combination products, medical devices, or related field
- Experience in project management and/or client management
- Ability to translate urgent customer needs into actionable activities and clearly articulate priorities to working teams and internal stakeholders
- Strong communication, writing, and organizational skills.
- Experience working within quality systems in a highly-regulated environment (FDA, DEA, ISO)
- Strong problem-solving, prioritization, and multitasking skills; ability to work effectively in a fast-paced and evolving environment
- Personal qualities of integrity, credibility, and commitment to the client's needs and company's mission
Nice To Haves
- Graduate degree in a scientific or engineering discipline
- 10+ years experience in combination products, medical devices, or related field
- Experience managing pharmaceutical client combination product program plans
- Working knowledge of commonly prescribed combination product test methods, including USP, ISO, and ASTM procedures.
Responsibilities
- Serve as project manager and primary point of contact for key critical client programs, ensuring delivery against contractual requirements and timelines
- Work with Sales to understand prioritization of multiple client programs and clearly communicate priorities to the Technical Development and Operations managers
- Provide structured governance through regular updates on project milestones, risks, and deliverables
- Delegate technical inquiries and engage subject matter experts as needed to address client requests
- Serve as liaison between key pharmaceutical clients and working services team
- Capture and document evolving client needs, translating them into actionable plans for the laboratory team
- Manage capacity planning tools to ensure line-of-sight to upcoming resourcing demands
- Work to continuously improve efficiency in client communication, program tracking, and resource management
- Collaborate with clients and cross-functionally on technical solutions, recommendations, and problem resolution.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Miscellaneous Manufacturing
Number of Employees
5,001-10,000 employees
