Senior Project Manager – Post-Market & Sustaining

Stryker • Portage, MI

22d • Hybrid

About The Position

At Stryker, we’re seeking a Senior Project Manager in Post-Market & Sustaining who is responsible for leading and coordinating cross-functional efforts to address post-market product issues across the Neurosurgical Business Unit. This role sits within the R&D PMO and serves as a central integrator between Post-Market Quality functions, Marketing, Operations, Manufacturing, Regulatory, and R&D/New Product Development. To learn more about Stryker’s Neurotechnology portfolio click here: https://www.stryker.com/us/en/portfolios/neurotechnology-spine.html You will need to live within commuting distance to our Portage, Michigan office. You will need to be in the office 3 days a week and can work from home on other days.

Requirements

• Bachelor’s degree in Engineering, Business, or related field
• Minimum 6 years of product development, project management or post-market experience
• Proven ability to lead cross-functional teams and manage complex project timelines
• Proficiency in project management tools (e.g., Microsoft Project, Smartsheet)

Nice To Haves

• Project Management Professional (PMP) certification or equivalent
• Experience in regulated or quality-driven environments

Responsibilities

• Lead and manage post-market issue initiatives, including development of charters, plans, and execution strategies, while balancing scope, resources, risk, urgency, and timelines.
• Serve as the primary liaison between Post-Market Quality and R&D/New Product Development, ensuring timely engagement of appropriate technical subject matter experts.
• Partner cross-functionally with Marketing, Sales, Operations, Manufacturing, Service, Failure Analysis, Regulatory, Divisional Quality, GQO, Process Engineering, and suppliers to investigate, contain, and resolve post-market product issues.
• Drive issue resolution by ensuring complaints are properly documented, investigations are initiated, product returns are coordinated when needed, and corrective actions are tracked to closure.
• Develop and maintain structured project plans and timelines, including task ownership, dependencies, milestones, and follow-up actions.
• Proactively identify and manage risks associated with post-market issues, escalating concerns and facilitating mitigation strategies to minimize impact to customers, patients, and the business.
• Organize and facilitate post-market governance forums, providing clear status updates and sharing post-market insights with stakeholders and leadership.
• Act as the central point of communication for post-market issues, ensuring clear, timely, and consistent reporting across cross-functional teams and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees