Senior Project Manager, PMO

SageNet's Corporate Career Center•Reston, VA

13h•Hybrid

About The Position

The Senior Project Manager - PMO is a critical, hands-on role within the Project Management Office (PMO). The PMO operates under the Chief Information Officer and the Digital Technology and Innovation department. This individual is both a delivery leader and a strategic thought partner to the Director of Project Management and Business Analysis. The role is designed for a seasoned project manager who thrives in environments where structure is still being built and who is motivated by helping mature PMO, Agile, and SDLC capabilities. You will be leading and working alongside cross-functional teams as part of software and technology projects, as well as organizational transformation projects. This role operates with high visibility across business and technology leadership and plays a key role in strengthening enterprise-wide delivery discipline, governance clarity, and portfolio transparency. This is not a “run-the-process” role alone. The Senior Project Manager will actively lead complex initiatives while contributing to the design, evolution, and institutionalization of PMO practices across SageNet.

Requirements

8 to 12 or more years of project management experience in technology-driven environments
Bachelor’s degree in business, computer science, technology, or a related field
Proven experience delivering complex, cross-functional initiatives
Demonstrated experience delivering solutions on SAP, Salesforce, and or ServiceNow platforms
Strong working knowledge of Agile and SDLC delivery models
Expert-level project management fundamentals, including planning, execution, risk management, and governance
Demonstrated ability to operate effectively in ambiguous environments and create structure
Strong business analysis and requirements management capabilities
Excellent communication skills with both technical and non-technical stakeholders
Ability to influence without direct authority
Experience with PMO tooling such as Jira, Confluence, Smartsheet, or similar platforms
Ability to work effectively in a fast-paced hybrid environment while managing multiple concurrent priorities
Proactive, solutions-oriented mindset with the confidence to ask thoughtful questions and constructively challenge the status quo
Strong desire to work in a highly collaborative, team-driven environment with shared accountability for outcomes
Demonstrated ownership mentality with a focus on results, transparency, and continuous improvement

Nice To Haves

Agile certification, such as CSM, PMI ACP, SAFe, or similar
PMP certification
Consulting experience
Previous dedicated SAP, Salesforce, or ServiceNow project management experience
Experience working within organizations with evolving or emerging PMO maturity

Responsibilities

Project & Program Delivery Lead complex, cross-functional initiatives from intake through delivery
Own end-to-end project execution including planning, scheduling, dependency management, risk management, and stakeholder communication
Drive delivery outcomes while balancing scope, timeline, cost, and quality
Serve as a trusted delivery partner to business and technology leaders
Lead project work involving both technology and software, including custom full-stack, process automation/improvement, configuration changes, SAP, Salesforce, ServiceNow, and other IaaS/SaaS/PaaS/NaaS solutions.
Partner with the PMO Director to evolve operating models, governance, and delivery standards
Work with other Digital Technology and Innovation teams to build a lean agile governance structure that is right-sized for SageNet.
Help design and refine intake, prioritization, portfolio visibility, and reporting practices
Contribute to the development of pragmatic Agile and SDLC frameworks that fit SageNet’s scale and culture
Act as a thought partner on PMO maturity, tooling, and organizational adoption
Improve delivery predictability through governance clarity, defined roles, and measurable accountability standards
Lead or support requirements gathering and validation for assigned initiatives
Translate business needs into clear, actionable requirements, epics, user stories, acceptance criteria, and delivery plans
Support alignment of business, engineering/delivery, and external stakeholders.
Apply SageNet’s Agile SDLC framework appropriately based on initiative needs
Support backlog creation, refinement, and delivery planning in partnership with product and engineering teams
Model disciplined but practical Agile delivery behaviors
Manage internal and external stakeholders with a focus on transparency and trust
Coordinate and manage vendor-delivered work streams where applicable
Proactively surface risks, issues, and tradeoffs, and drive timely decisions
Mentor junior project managers and analysts through example and coaching
Model PMO best practices through hands-on delivery
Help establish a culture of accountability, collaboration, and continuous improvement