Senior Project Manager - Medical Planning

Stanford Health Care•Palo Alto, CA

2d•$67 - $88•Hybrid

About The Position

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Located in the heart of Silicon Valley, Stanford Health Care's (SHC) mission is to heal humanity through science and compassion, one patient at a time. As a part of Facilities Services, the Facilities Planning & Design (FPD) Planning team serves to support the mission and core values of the SHC enterprise. The FPD Planning team shapes the SHC environments by creating and managing spaces that empower healing and advance innovation. The FPD Planning team elevates the human experience for patients, providers, and staff by leading thoughtful programming, planning, and design of new spaces, optimizing existing spaces, and facilitating space changes through effective governance, all with the goal of enhancing the delivery of patient care. The Senior Project Manager (Medical Planner) must be adept at navigating ambiguity, managing competing priorities, and leading collaborative teams toward shared goals. The ideal candidate will bring experience in healthcare architectural design and facility operations with strong communication and presentation skills and a deep understanding of how the built environment supports clinical and design excellence. In this role, the Senior Project Manager will create code-compliant test fits, support the development of planning standards, mentor junior project managers, and help evolve the processes that support our rapidly growing health system. This person will navigate complexity with clarity, interpret both architectural drawings and clinical workflows, and bring a high level of professionalism and organization to fast-moving projects. This person also understands how to communicate with leadership, bring forward data-informed recommendations, and develop presentations that support key governance decisions. This role will be hybrid minimum 2 days a week. Regardless, the expectation will be for this role to be able to be on-site any day of the week as needed during regular work hours. A Brief Overview The Senior Project Manager is responsible for managing the programming, planning and activation of complex projects under the general supervision of the Director. Ensures the completion of projects are in scope, on schedule, within budget, and meets all program objectives and appropriate government regulations. Acts as a liaison between the client/operational leaders and all other project participants including consultants, contractors, vendors, and all regulatory agencies. Responsible for foundational planning, scheduling, delegation, and oversight of the work pertaining to the project resources and assigned project managers and project coordinators. The senior project manager utilizing high-level communication skills acting as the liaison between the project team, contractors, customers, key stakeholders and senior leadership. The senior project manager has ultimate responsibility for the overall project delivery. The senior project manager will be the primary owner and communicator regarding the assigned projects. This position is responsible for managing key strategic organizational projects. This includes the establishing of the project governance, communication requirements, project monitoring & control, defining project objectives; identifying, assessing & managing risks and escalations, and aligning leadership support. Will be required to use the existing standard work/processes and tools as part of the assessment and implementation processes. This is a leadership role which is responsible for directing and managing work assignment, schedules, and operational needs of the project coordinators and managers in the design, development and execution of the projects.

Requirements

Degree in Architecture or related field
Strong knowledge of regulatory and code requirements, construction methods, and materials
A strong portfolio of built work demonstrating experience and capabilities
Strong visual communication skills, including PowerPoint presentations for executive audiences
Experience collaborating with stakeholders and interpreting operational needs into design solutions
Experience of leading and mentoring in-house team members
Skilled in navigating multi-disciplinary teams, including engineers, contractors, and hospital staff
Excellent and succinct verbal and written communication skills
Proficient in AutoCAD, Revit, and other relevant drafting/design software
Proficient in Bluebeam and Microsoft Office Suite
Bachelor's degree in a work-related discipline/field from an accredited college or university or applicable professional experience.
5 years of progressively responsible and related work experience required
Ability to work independently and make sound decisions while meeting time sensitive deadlines.
Ability to exercise judgment and demonstrate effectiveness in decision making occasions.
Ability to present facts and recommendations effectively in oral and written form.
Ability to read, analyze, and interpret complex documents.
Ability to write reports using original or innovative techniques or style.
Ability to identify issues, risks, and escalations, assemble data, validate conclusions and incorporate resolutions.
Strong knowledge of medical and non-medical equipment, organizational programs and procedures.
Basic experience with business case preparation and cost benefit analysis.
Expertise in MS Office Suite (Excel, Word, PowerPoint and Visio) and Microsoft SharePoint.
Moderate proficiency with Microsoft Project, Primavera and another PPM software tool.
Demonstrated track record of establishing priorities and meeting deadlines.
Demonstrated highly motivated self-starter.
Strong interpersonal, presentation and facilitation skills to communicate with and persuade a wide range of audiences.
Superior supervisory and matrix management skills and ability to oversee tasks delegated to others.
Serve as a change agent and transformational leader.
Advanced ability to identify, develop and quantify any required corrective action plans.
Manage a significant workload, prioritize projects appropriately and work independently.
Executive level “presence."
Excellent Conflict Resolution skills.
Effective leadership, influencing, and work delivery through others.

Nice To Haves

12+ years of relevant experience, particularly with healthcare projects
California architectural licensure preferred
Understanding of OSHPD/HCAI healthcare codes and regulations
Working knowledge of Microsoft Project or Smartsheet
Working knowledge of spreadsheets and formulas
Seven (7) years project leadership role(s), including three (3) years consulting experience with major firm, or two (2) years managing complex corporate-wide major programs/initiatives for large organizations.
Lean Six Sigma Certification preferred
PMP - Project Mgmt Professional preferred
Basic understanding the building maintenance systems and/or building infrastructure (BMS).

Responsibilities

Develop test fits and create well thought-out and visually compelling options for review with leadership and stakeholders
Lead programming, planning, and design phases across multiple facilities projects
Develop scope and program in alignment with executive users and institutional requirements
Manage all communications, timelines, and deliverables across stakeholder groups
Ensure compliance with health system policies, code requirements, and safety standards
Maintain complete, auditable project documentation and support reporting needs
Manage outside architect partners
Provide guidance to junior project managers and serve as a thought partner to FPD leadership
Conduct project intake, develop project teams, define objectives and scope, document current and future-state processes, develop and maintain project schedule, document risks and assumptions, and oversee development, operational workflows and implementation.
Provides leadership and direction in building client engagement, project development, strategic decision-making, project scope and deliverables.
Collaborates with and provides recommendations to management related to department policies, procedures, business development opportunities, strategic planning, and resource planning.
Provide project leadership for large strategic and cross-functional improvement programs for executive stakeholder, department, and project team members by defining strategic intent of programs and overseeing deliverable development to ensure project goals are met.
Manages project design and structure for department’s key endeavors and projects within assigned leadership division, develop strategic input management regarding business objectives of clients for both current and future projects.
Directs and manages project managers, project/senior project coordinators in the design, development, and execution of projects.
Mentor other project managers, project/senior project coordinators.
Coordination with Transition Strategy Senior Operations Manager and BOSI manager on project budget targets, status and resolution of related issues.
Develop and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other project stakeholders.
Balances both internal and external stakeholder interests to maintain alignment of the project outcomes.
Understands customer requirements and manages the dynamics of these individuals.
Work with and drive change across physician groups that balance clinical, academic and research interests.
Responsible for the coordination and completion of projects. Oversees all aspects of projects. Tracks milestones and anticipates deadlines, assigns responsibilities, and monitors and summarizes progress of project.
Delivers concurrent various sized projects to successful completion.
Follows Transition Strategy standard work/processes, policies and processes, develops detailed project plans and completes required project documentation.
Define project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
Conduct project kick-off meetings communicate individual roles and project expectations, and in conjunction with the project/senior project coordinator serve as the initial point of contact for projects.
Complete and manage detailed project work plans using the designated project management tool, utilize tools to report project status, manage issues, identify risks, and escalations.
Coordinate post-project review and lessons learned meetings following stabilization of projects.
Manages communications on a regular and timely basis, ensuring that all project participants are informed of project status, issues, risks, escalations, and required actions. Includes executive-level presentations.
Prepares and maintains accurate, timely, and auditable project documents, and cost estimates with department procedures.
Prepares and manages project reports and budgets for senior leadership regarding status of projects.
Provides input for tracking project budget targets (overall) and stays current on status (through BOSI coordination and knowledge of related PO’s, vendor relationships).
Incorporates Lean practices to effectively manage stakeholder and operational leader expectations.
Assists in the development of policies, guidelines, standards, and acts as department representative on committees and professional organizations.
Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations; ensures conformance to the requirements of all project participants. (regulatory, OSHPD, Joint Commission, etc.).
Conduct project planning workshops to create project charter, lock scope, identify project deliverables, create project schedule and identify critical path.