Senior Project Manager, IT - Hybrid

Beth Israel Lahey Health•Charlestown, MA

36d•Hybrid

About The Position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general direction of the Director of IT Project Management, the Senior IT Project Manager (Sr. IT PM) leads one or more high impact strategic initiatives that enhance clinical, operational, and administrative systems across the organization. The Sr. IT PM is responsible for ensuring that all assigned projects are delivered on time, within scope and budget, and in accordance with established quality standards. This role works collaboratively with executive leadership, clinical, operational, and technical teams to plan, implement, andoversee initiatives that advance organizational goals and improve patient care through technology.The Sr. IT PM serves as a key liaison among business units, project committees, the Information Services department, and external vendors providing IT services. Additionally, the Sr. IT PM mentors and guides project team members, fostering a culture of accountability, collaboration, and continuous improvement.Job Description:Essential Responsibilities:

Requirements

Bachelor's degree in Information Technology, Business Administration, Healthcare Management, or a related field required. Master's degree preferred.
Minimum of 10+ years of progressive project management experience, including 8+ years in healthcare IT or a comparable regulated environment
PMP certification is required.
Proven success managing large-scale, cross-functional initiatives involving EHR systems, clinical applications, or enterprise infrastructure.
Demonstrated ability to manage competing priorities and deliver measurable results within a complex, matrixed organization.
In-depth understanding of the full project management lifecycle and practical application of methodologies, including Waterfall, Agile, and hybrid models.
Strong technical acumen across IT domains such as cybersecurity, networking, infrastructure, end-user computing, telecom, and data analytics.
Experience managing third-party vendors and contracts, including performance oversight and coordination of external teams.
Excellent written and verbal communication skills with the ability to engage and influence stakeholders at all levels of the organization.
Advanced Proficiency with project management tools such as Smartsheet, Microsoft Project, or equivalent platforms.
Advanced proficiency with Microsoft 365 applications (Teams, SharePoint, Word, Excel, PowerPoint).

Nice To Haves

Master's degree preferred.

Responsibilities

Lead the planning, execution, and successful delivery of multiple concurrent Healthcare IT projects from initiation through implementation and stabilization.
Develop and manage comprehensive project plans, including scope, timelines, budgets, resources, risk mitigation, and communication strategies.
Ensure adherence to BILH PMO standards, methodologies, and governance frameworks.
Partner with stakeholders across clinical, business, and technical areas to define project objectives, success metrics, and deliverables.
Identify, assess, and proactively mitigate project risks and issues to maintain momentum and stakeholder confidence.
Accurately estimate and manage required resources to achieve project milestones within scope and schedule.
Provide clear and timely communication of project updates, expectations, and changes to sponsors and stakeholders through dashboards, reports, and presentations.
Oversee vendor performance and contracts, ensuring alignment with project goals and service expectations.
Resolve conflicts and address project-related challenges through effective collaboration and negotiation.
Manage scope changes, identify potential impacts, and implement contingency plans as needed.
Contribute to the ongoing enhancement of PMO processes, tools, and best practices to improve delivery efficiency and outcomes