Senior Project Manager - Integration projects

DiversifiedNashville, TN
18h

About The Position

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. Senior Project manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the SPM depends on the help of other people to perform most of the actual activities of the project. A senior project manager’s role is primarily focused around written and verbal communication to all project stakeholders. The SPM is responsible for overseeing, and performing project management functions on all M&E projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. He manages the client relationship, including expectations, communications and satisfaction. Every project is different, and every set of project stakeholders is different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables.

Requirements

  • A minimum of 5+ years of experience as a project manager in broadcast / audio visual system installations.
  • Knowledgeable of low voltage electrical projects.
  • Strong verbal and written communication skills.
  • Supervisory and people skills.
  • The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political, and people related problems.
  • Has a high level of both written and verbal communication skills.
  • Focused on clients and able to understand how they can use technology from Diversified to meet their business needs.
  • Approachable; works well on teams. Is a natural leader.
  • Delegates effectively.
  • Good at setting and managing people’s expectations.
  • Personally organized, manages time well, and sets clear priorities.
  • Sets an example for preparation, punctuality, and professional appearance.
  • Excellent at planning.
  • Forecasts and manages risks.
  • Problem solver who can remain effective in tense situations.
  • Employee must possess a valid driver’s license in their state of residence.

Nice To Haves

  • A PMP certification from the Project Management Institute is desired.
  • Other relevant certifications may be required or preferred based on the technology focus of the position.

Responsibilities

  • Coordinates and communicates.
  • Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
  • Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
  • Provides support and assistance to team members as needed in order help them be successful and get the job done.
  • Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict.
  • Designs, plans, and coordinates work teams with regard to M&E installation projects.
  • Assumes ownership of individual projects and assignments.
  • Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc.
  • Develops and communicates project updates as required.
  • Provides constant monitoring of labor, equipment and materials budgets.
  • Provides and/or directs technical and administrative support to project team members.
  • Develops and maintains all related project schedules.
  • Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions.
  • Coordinates all drawings and documentation between all internal and external stakeholders.
  • Facilitates and directs design reviews to assure proper documentation in the field.
  • Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.
  • Contracts with contractors and other trades when necessary.
  • Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.
  • Ensures quality and continuous improvement.
  • Coordinates training & turnover of projects to client, service department, & sales.
  • Takes full ownership of project.
  • Acts as the single point of responsibility and accountability for the project.
  • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
  • Manages and reports on the project’s financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client.
  • Demonstrates proactivity, responsiveness, and follow through.
  • Communicates decision options to stakeholders and manages those decisions.
  • Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.

Benefits

  • Multiple medical plan options to suit your family’s needs
  • Dental (including orthodontic coverage) and vision plans
  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401k with Employer Match
  • Paid Time Off and Paid Holidays
  • Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  • Commuter Benefits
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