About The Position
As a critical partner to our Order-to-Cash (O2C) team, you will serve as a project manager and operational problem solver who bridges the gap between long-term vision and daily execution, transforming complex billing and collection challenges into streamlined, world-class processes. You will support the O2C portfolio with a relentless focus on operational excellence, leveraging deep project management expertise to eliminate bottlenecks and deliver quick scalable solutions. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C
Requirements
- Proven experience navigating the "nitty-gritty" of invoicing and collections.
- A "fixer" mentality—you enjoy getting your hands dirty to solve a process gap rather than just reporting on it.
- Ability to pivot between long-term strategic planning and immediate, tactical troubleshooting.
- 5-7 years of experience in a program, project or operations manager role.
Nice To Haves
- Salesforce, Stripe, Netsuite, Vertex and Collections Tooling software experience.
Responsibilities
- Direct the end-to-end O2C portfolio with a relentless focus on operational uptime. You aren't just tracking milestones; you are identifying bottlenecks and implementing rapid-response solutions to keep the business moving.
- Conduct targeted market research to benchmark our O2C performance. You’ll translate industry "best practices" into practical, internal roadmaps that drive measurable ROI.
- Generate insights and recommend action to leadership by monitoring and analyzing core business metrics.
- Serve as the definitive Subject Matter Expert for daily O2C operations. You will use your deep process knowledge to conduct impact analysis on the fly, ensuring agile pivots don’t break downstream workflows.
Benefits
- Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more.
- Take a look at our Benefits site to learn more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
