Senior Project Manager, Eurofins Environment Testing Northern California, Air Toxics, Folsom, CA

Eurofins • Folsom, CA

87d • $70,000 - $80,000

About The Position

The Senior Project Manager - Client Services plays a critical role in managing complex analytical projects from initiation through delivery, ensuring they meet client expectations, regulatory standards, and internal quality benchmarks. Acting as the primary liaison between clients and cross-functional teams, this individual oversees all aspects of project execution including scoping, scheduling, documentation, reporting, and financial follow-up while maintaining strong client relationships and identifying opportunities for growth. This role requires a seasoned professional with deep industry knowledge, exceptional communication skills, and proven experience managing technically complex projects in a fast-paced, deadline-driven laboratory environment.

Requirements

• Bachelor's degree in Environmental Science, Chemistry, Engineering, or a related field.
• Minimum 5+ years of project management experience in an environmental laboratory, consulting, or related industry.
• Experience managing complex client accounts and delivering multi-phase analytical projects.
• PMP or similar project management certification is a plus.
• Familiarity with EPA and Toxic Organic methods and regulations.
• Demonstrated ability to handle large complex projects and programs with demonstrated success in client satisfaction.
• Prefer 1+ years bench Chemist experience in air analysis or field experience.
• Knowledge of federal, state, and local air quality regulations (EPA, CARB, NESHAP, MACT) and their implications for analytical projects.
• Familiarity with air testing methods and environmental laboratory workflows.
• Familiarity with ISO 17025, TNI, DoD ELAP, and other quality standards relevant to environmental laboratory operations.
• Understanding of key financial principles such as invoicing, AR management.
• Professional working proficiency in English is a requirement.

Nice To Haves

• Demonstrated success in nurturing client relationships, identifying cross-selling opportunities, and contributing to revenue growth strategies.
• Ability to work effectively with technical operations, QA, field services, sales, and finance teams to deliver seamless client experiences.

Responsibilities

• Create new projects in LIMS and ensure accurate setup of all project details, including client accounts and project-specific notes.
• Review and upload all relevant project documentation into the central repository.
• Verify that laboratory compound lists and analytical limits meet project requirements.
• Manage purchase orders, contracts, change orders, and client profiles in collaboration with finance and operations.
• Confirm deliverable assignments and reporting formats; coordinate EDD development or customization as needed.
• Monitor project status and data quality through LIMS; ensure deliverables meet client, accreditation, and internal standards.
• Serve as the primary point of contact for assigned clients, providing proactive communication, updates, and technical guidance.
• Respond promptly and professionally to client inquiries, escalating issues as necessary and following through to resolution.
• Support business development efforts by preparing quotes, proposals, and follow-on project opportunities.
• Act as a liaison between clients, sales, laboratory operations, QA, and finance to ensure alignment on goals and deliverables.
• Lead project kickoff meetings and key milestone reviews to ensure clarity of scope and expectations.
• Manage projects end-to-end — from contract execution through post-project evaluation — ensuring scope, budget, and timelines are met.
• Confirm invoicing details and data delivery routes prior to project completion.
• Communicate laboratory capabilities and service offerings to new clients in collaboration with the Client Services Manager.
• Conduct proactive follow-ups to strengthen client relationships and identify new needs.
• Lead or support the development of quotes and proposals, ensuring alignment with project scope, client expectations, and regulatory requirements.

Benefits

• Comprehensive medical coverage
• Life and disability insurance
• 401(k) with company match
• Paid holidays
• Paid time off
• Dental and vision options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree